Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services)

About the role

The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers.

We are looking for a Senior Manager, AI Engineering to partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.

Responsibilities

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
• Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.
• Attract and retain top talent in the AI industry and nurture personal and professional development for your team.
• Foster a culture of learning and staying abreast of the state-of-the-art in AI.

Requirements

• You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing.
• You want to work on problems that will help change banking for good.
• You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.
• You are hands-on when necessary and lead by example.
• You adapt quickly and thrive on bringing clarity to big, undefined problems.
• You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity.
• You have the courage to share new ideas even when they are unproven.
• You are deeply Technical.

Qualifications

• Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies.
• At least 1 year of people leadership experience.

Pay

• Cambridge, MA: $229,900 - $262,400 for Sr. Mgr, AI Engineering
• Mclean, VA: $229,900 - $262,400 for Sr. Mgr, AI Engineering
• New York, NY: $250,800 - $286,200 for Sr. Mgr, AI Engineering
• San Francisco, CA: $250,800 - $286,200 for Sr. Mgr, AI Engineering
• San Jose, CA: $250,800 - $286,200 for Sr. Mgr, AI Engineering

Schedule

• This role is full-time.