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Jobs · Minnesota

Senior Mail Specialist

Zurich North America · Anoka, MN · 1 mo ago
Hybrid$18.56–$25.48/hrFull-time

About the role

Zurich is seeking a Senior Mail Specialist to join the Rural Community Insurance Services (RCIS) team. RCIS is a leading U.S. crop insurance provider, offering protection in all 50 states through a network of about 3,600 licensed agents. RCIS provides a wide range of private product coverages, including named‑peril options, supplemental and stand‑alone policies, and federal crop insurance plans via the USDA’s Risk Management Agency. Together with RCIS agents, the company helps protect America’s farmers and ranchers. At Zurich North America, work‑life balance and flexibility are a priority. This position is full‑time, on‑site, requiring attendance Monday through Friday with no remote or hybrid options. The selected candidate will report to the Anoka, MN office.

Responsibilities

  • Distribution of incoming mail & packages for Crop Offices
  • Gather and fulfill marketing orders
  • View and respond to Mail Center e‑mails marketing orders and remote employee inquiries
  • Address and handle employee letters, printing, and supplies
  • Handle vendor deliveries and pickups for FedEx, USPS, and Pitney Bowes Presort
  • Perform other Mail Center tasks as assigned
  • Lift boxes weighing up to 50 lbs
  • Willing to learn and obtain forklift certification
  • Maintain attention to detail and good communication skills
  • Perform repetitive tasks such as scanning, filing documents, fax transmissions, e‑mail correspondence, disbursing incoming mail, writing letters, and processing address changes
  • Complete department assignments including research issues and data entry
  • Research and resolve departmental issues
  • Implement approved business processes
  • Manage correspondence and respond to general written or verbal inquiries
  • Train others on basic department job duties
  • Work independently as a self‑starter
  • Multi‑task and prioritize work as needed
  • Maintain required training and attend department meetings
  • Assist team members and co‑workers with workload as requested

Requirements

  • High School Diploma or Equivalent and 2+ years of experience in Clerical Support
  • OR Zurich Certified Insurance Apprentice with an Associate Degree (no prior Clerical Support experience required)
  • Mail Center Experience (preferred)
  • Crop Insurance industry experience (preferred)
  • Knowledge of Microsoft Office (preferred)
  • Attention to detail (preferred)
  • Ability to work in a production environment (preferred)
  • Ability to operate general office equipment (preferred)

Benefits

We offer competitive pay and comprehensive benefits for employees and their families. Learn more about Total Rewards.

Pay

Pay is based on role, location, skills, and experience, in compliance with local laws. Eligible for bonuses and merit increases. The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $18.56 – $25.48, with short‑term incentive bonus eligibility set at 5%.

Schedule

Full‑time, on‑site position requiring attendance Monday

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