Senior Loss Control Consultant (MD, DE, & Philadelphia Territory)

About the role

We are seeking a Senior Loss Control Consultant to join our team and support commercial lines accounts within the Maryland, Delaware and Philadelphia area. In this role, you will conduct on-site loss control surveys and virtual consultations to evaluate operations, identify hazards, and recommend solutions that reduce risk and improve safety.

Responsibilities

• Conduct on-site loss control surveys and virtual consultations to evaluate operations, identify hazards, and recommend solutions that reduce risk and improve safety.
• Collaborate closely with insureds, underwriting, claims teams, and agents to provide expert guidance on potential loss sources, reducing incurred losses, implementing or strengthening an insured’s risk management programs.
• Avoids compliance (and evaluates safety programs) based on OSHA, NFPA, DOT, ANSI and other state and local codes and requirements.
• Assesses safety programs, delivers training, and prepares detailed reports to assist in underwriting decisions.
• Handles the large and/or more complex accounts.
• Completes all required reports and documentation pertaining to account visits, to assist the underwriting staff in determining the viability of the written or prospective risk.
• Visits accounts' facilities in order to better understand the operations, the associated hazards/exposures and determine the effectiveness of the accounts' safety programs.
• Determines compliance (and evaluates safety programs) based on OSHA, NFPA, DOT, ANSI and other state and local codes and requirements.
• Conducts agency visits to promote specific loss control service, services we can provide, and other initiatives.
• Provides loss control consulting services for written accounts, to include the application of loss control/safety management principles and practices directed to specific situations to reduce, eliminate and/or control potential hazards/exposures (services may include on-site training).
• Conducts basic Industrial Hygiene and Health surveys, such as noise assessments and ergonomic assessments.
• Attends branch large loss meetings, and other meetings requiring loss control expertise.
• Develops, submits and discusses recommendations with customers to improve conditions. These will also mitigate or control the hazards identified.
• Provides loss control consulting services for written accounts.
• Assists the Home Office Manager – Loss Control or Team Leader, Loss Control in technical training and field evaluations of other field Loss Control Consultants, if requested.
• Assists the Home Office Manager - Loss Control or Team Leader, Loss Control with classroom technical training for the Loss Control staff and underwriters.
• Performs various projects requested or assigned by the Home Office Manager – Loss Control or Team Leader, Loss Control, to include management of vendor Loss Control work within assigned territories.
• May assist in the training of Commercial Underwriters, and/or act in a consulting capacity to the Commercial Underwriter position.
• Performs other duties as may be assigned by the Home Office Manager – Loss Control or Team Leader, Loss Control.

Qualifications

• Bachelor’s degree, with a major in safety, science or engineering from an accredited university preferred.
• Continuing education such as Associate in Loss Control Management (ALCM) and Associate in Risk Management (ARM) and certifications such as ASP, CSP, CIH or OHST preferred.
• 4 years in property/casualty loss control required, conducting loss control surveys and performing loss control consulting work on written accounts, with experience handling the larger and more complex accounts.
• Proficient level of technical and professional skills/knowledge of the loss control/safety area for all types of surveys for all commercial lines and programs; In-depth knowledge of operational practices for industrial, construction, institutional, commercial, educational and habitational occupancies; Good understanding of commercial insurance coverages; Good organizational and time management skills; Basic training and presentation skills; Good communication skills, both oral and written, to include the ability to develop and present information of varying degrees of complexity in an easily understood manner; Excellent customer service skills; Excellent analytical and problem-solving skills; Good PC skills, with an emphasis on Microsoft Office Suite.

Special Relationships

• Direct contact with various levels of underwriting and claims personnel.
• Direct contact with agents and insureds.

Position Competencies

• Business Acumen
• Time & Priority Management
• Negotiation
• Decision Making
• Results Oriented

Compensation

The compensation has been carefully determined by considering a variety of important factors, including skill sets, experience, training, and certifications. With these considerations in mind, the estimated hiring range is $75,101.37 - $103,264.39. Additionally, you may be eligible to participate in our annual incentive program, depending on your eligibility under the plan.

About Us

Why Choose Penn National Insurance? At Penn National Insurance, we’re on a mission to help people feel secure and make life better when bad things happen. For over 106 years, we’ve been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do. We’re not just a company—we’re a community united by our core mission to “Make Life Better.” Here, you’ll find a place where your professional growth, success and personal well-being are our top priorities. Your Career Journey: Empowering Your Growth Your career should be more than just a job—it should empower you to feel secure, supported and inspired. At Penn National Insurance, we invest in your growth and celebrate your contributions with a comprehensive and competitive total rewards package. We’re committed to supporting your journey and helping you thrive at every stage of your career. Key highlights include:

• Benefits and Compensation: Generous 401(k) match, graded profit sharing, incentive compensation, and a wide range of benefits to support your financial health, physical well-being and career development.
• Flexibility: We offer remote and hybrid work options, flexible scheduling and a “dress-for-your-day” culture.
• Recognition: We celebrate your achievements, big and small, through employee recognition programs designed to honor your contributions.

Job Requirements

• This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
• Must be able to see and effectively use a computer monitor.
• Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
• Must be able to access and enter information accurately using automated systems.
• Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
• Must be able to present information to individuals and groups.
• Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
• Must be able to maintain acceptable attendance and adhere to scheduled work hours.
• Must have a valid driver’s license and be able to operate a motor vehicle.
• Must be able to travel, with overnight stays required.