Senior Loan Sales Representative - Springfield, TN

About the role

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Sr. Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience.

Responsibilities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Marksets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Sets opportunities to originate new loans with new and existing customers
• Keeps knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures
• Complies with all State and Federal regulations
• Participates in personal development
• Exhibits knowledge of all 1FFC products
• Sets additional opportunities and responsibilities

Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Minimum 3 years previous Customer Service experience
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Strong communication skills (verbal / written)
• Proficient with MS Office Suite products

Benefits

Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

Pay

$16.00 to $18.00 per hour

Schedule

Working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)