Senior Living Sales Consultant

About the role

As a Senior Living Consultant, you are more than a sales professional; you are a trusted guide helping seniors and their families navigate one of life’s most important transitions. In this role, you will connect families to our Independent Living Retirement Community that offers a sense of security, community, and peace of mind, while driving occupancy growth.

Responsibilities

• Develop and implement a strategic sales plan in collaboration with Community Managers and Field Support Leadership to meet occupancy objectives;
• Maintain timely follow-ups and detailed updates in the Prospect Management System, including notes on contact attempts;
• Drive meaningful engagement with prospective residents through phone calls, home visits, and personalized tours to uncover needs, identify and overcome objections, and foster strong relationships;
• Grow the lead base through proactive outreach to senior living influencers and community partners and participate in events that create opportunities for new residents;
• Participate in leadership meetings to address resident needs, plan events, and support business goals, while providing regular updates to supervisors and Field Support Leadership on prospect activity;
• Secure signed rental agreements, complete all move-in documentation, and collect required funds for new residents;
• Manage and process paid waitlist deposits.

Requirements

• Proven sales success, ideally in senior living, hospitality, or multi-unit housing;
• Be at least 18 years of age or older;
• Flexibility: Your primary schedule is Tuesday-Saturday, plus evenings and additional days as needed for tours and events;
• Exceptional communication skills and a warm, credible presence with seniors and their families;
• Ability to represent the community, build strong referral networks, and cultivate lasting relationships;
• Self-motivated, resilient, competitive, and able to thrive in a goal-driven environment;
• Proficiency in Microsoft Office and accurate data entry;
• Reliable transportation and flexibility to work evenings, weekends, and holidays;
• Physical ability to lead tours and remain active throughout the day.

Qualifications

• High school diploma or equivalent;
• Experience in sales, customer service, or related field preferred;
• Strong interpersonal and communication skills;
• Ability to work independently and as part of a team;
• Knowledge of senior living communities and services;
• Basic understanding of financial management and accounting principles.

Skills

• Excellent verbal and written communication skills;
• Strong problem-solving and decision-making abilities;
• Ability to handle multiple tasks and prioritize effectively;
• Customer service orientation;
• Ability to build and maintain positive relationships with clients and colleagues.

Benefits

• Competitive compensation and benefits;
• $341 benefit stipend per pay period to apply toward:
• Health, Dental, Vision;
• Life Insurance;
• Short- & Long-Term Disability;
• HSA, FSA, LTD;
• Accident & Hospital Indemnity;
• Legal & Identity Theft Protection;
• Paid Time Off;
• 401(k) with employer match.

Pay

Competitive compensation and benefits.

Schedule

Your primary schedule is Tuesday-Saturday, plus evenings and additional days as needed for tours and events.