Senior Living Counselor – Retirement Community

Responsibilities

• Assist older adults and their families in exploring senior living options
• Understand prospective residents’ needs and explain services such as independent living, assisted living, memory care, and skilled nursing
• Guide families through the community selection process
• Build trusted relationships, respond to inquiries, and coordinate follow-up
• Collaborate with community teams to ensure a welcoming experience

Qualifications & Skills

• Strong interpersonal and communication skills
• Ability to build relationships and provide compassionate service
• Knowledge of senior living services and healthcare options
• Customer-focused mindset with a dedication to respectful service

Key Duties

Engage with prospective residents, educate families on available services, and contribute to a positive, inclusive environment that enhances seniors’ quality of life while supporting organizational growth and continuous improvement.