Senior Lease Administrator

About the Role

Mohr Partners, Inc. is looking for a qualified individual to join our Lease Administration team. The ideal candidate should be prepared to work in a fast-paced collaborative environment while managing the full scope of administrative services for our clients.

Essential Functions

• Abstract & review client leasing details and will gain visibility to client deliverables driving key initiatives for the client
• Understand the basics of Lease Administration and will be a key player in ensuring accuracy and management of client leasing management
• Ensure accurate reporting and reconciliation of information, and foster critical relationships between various individuals, teams, and our clients
• Be responsible for the full scope of Lease Administration abstraction services including:
  • Coordination of abstractions from transition team
  • Coordination of abstractions required from regional teams
  • Project assignment and tracking of QC process
  • Client/vendor/landlord relationship management
  • Review CAM and other escalations & real estate tax invoices
  • Review data entry, validation, and management of lease documents
  • Review rent variance analysis and rent payment processing
  • Review Subtenant account management, and billing/collections of third-party tenant rents
  • Management of project abstraction services
  • Continuous monitoring, tracking, and reporting of critical dates to client
  • Financial analysis and volume trends
  • Partnership with outsource providers
  • Invoice preparation
  • Streamlining current process and driving efficiencies
• Approach client and key stakeholder interactions with a Customer First Mindset
• Support, exposure, and leadership of other special projects as assigned by manager
• Ensure date integrity
• Set-up and maintain reminders for portfolios
• Identify potential conflicts in lease or other high-risk item; provide feedback and suggestions on lease language
• Create and conduct audit/year-end reconciliation functions along with tracking savings
• Reconcile invoices and resolve billing discrepancies; and identify any potential savings or discrepancies
• Review leases relative to pertinent lease information including free rent, prepaid rent, security deposits, etc.
• Generate and distribute monthly, quarterly and/or annual client reports, ad hoc reports and conduct research related to client requests for information
• Establish and maintain relationships with both internal/external clients
• Assist in new client set-ups (when needed)
• Review abstracts prepared by other team members
• Review and process the monthly rent files for client
• Provide guidance and training to Portfolio Administrators
• Review client estoppels and provide comments on issues or errors (if applicable)
• Assist in additional department related projects as requested
• Accountable for delivery of projects against expectations, including on-budget and to outlined/agreed upon specifications
• Keep on top of tasks and will remain agile, as you'll often need to reorganize your time day to day, to deal with your team's changing necessities and requests
• Other duties as assigned

Qualifications

• Any Graduation
• Years of Experience: 5 - 8 Years
• Lease Harbor, Visual Lease, Pro Lease, Lease Accelerator and/or Co-Star experience preferred
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)

Skills & Abilities

• Excellent written and verbal communication skills
• Strong organizational and analytical skills
• Ability to provide efficient, timely, reliable and courteous service to customers
• Ability to effectively present information
• Ability to work independently and within a team to build relationships and interact effectively with business partners and clients
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload
• Understanding of and commitment to client services
• Willingness to take on new challenges, responsibilities, and assignments
• A desire to work within a diverse, collaborative, and driven professional environment

Physical Requirements

• Involves work of a general office nature
• Typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day and may involve periods of standing, such as operating at a copier/fax/scanner
• Regularly required to talk, hear, and use hands and fingers to write and type
• Ability to speak clearly so others can understand you
• Ability to read and understand information and ideas presented orally and in writing
• Ability to communicate information and ideas in writing and orally so others will understand
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays