Senior Learning and Development Leader

Role Responsibilities

• Serve as a strategic thought partner to HR and business leaders on learning and talent development priorities.
• Help define and execute the enterprise Learning & Development strategy and annual learning plan.
• Conduct needs assessments and capability gap analyses to identify appropriate development solutions.
• Consult with business leaders to design and implement impactful learning interventions aligned with organizational priorities.
• Establish and maintain standards and best practices for instructional design, facilitation, and program quality.
• Design, develop, and facilitate leadership and professional development programs.
• Mentor and coach Learning & Development team members and provide guidance on program design and delivery.
• Research learning trends, technologies, and best practices to drive innovation and continuous improvement.
• Champion the use of AI and emerging technologies to enhance learning experiences and development outcomes.
• Manage relationships with external learning vendors and partners, as applicable.
• Evaluate program effectiveness and recommend enhancements based on business results and learner feedback.
• Partner with Talent Management teams on initiatives such as succession planning, talent reviews, leadership assessment, and career development.

Basic Qualifications

• 10+ years of expertise in Learning & Development, leadership development, and adult learning principles.
• 10+ years of experience designing and facilitating leadership and professional development programs.
• 10+ years of demonstrated ability to assess business needs and translate them into scalable learning solutions.
• 10+ years of strong consulting, communication, and stakeholder management skills.
• Ability to influence and build relationships at all levels of the organization.
• Experience managing multiple priorities in a fast-paced environment.
• Travel up to 20%.
• Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
• Applicants must be based in Atlanta, Miami, or Denver or willing to relocate to Atlanta, Miami, or Denver to work from the Atlanta, Miami, or Denver office a minimum of three days a week. Western Union will not assist with relocation costs for this position.

Preferred Qualifications

• Experience leveraging AI and digital learning technologies to improve learning effectiveness and organizational capability.
• Experience managing external learning vendors, partnerships, and learning-related budgets.
• Strong business acumen with the ability to align learning strategies to organizational goals and priorities.
• Experience in Talent Management, including succession planning, talent reviews, performance management, leadership assessment, or career development.

Workplace Option

HYBRID – Western Union values in-person collaboration, problem solving, and ideation whenever possible. The expectation is to work from the office a minimum of three days a week.

Locations: 5 Concourse Pkwy NE, Suite 2300 Atlanta, GA 30328 (preferred); 161 NW 6th Street, Suite 900, Miami, FL 33136; 7001 E. Belleview Ave Denver, CO 80237

Benefits

• Medical, Dental, Vision, and Life Insurance
• Tuition Assistance Program
• Employee Discount Program
• Parental Leave
• 401K Plan

Pay

The base salary range is $125,000 – $150,000 USD per year. Total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.