Jobs · Engineering · North Carolina

Senior Lead Technology Resiliency Engineer

Wells Fargo · Charlotte, NC · 1 mo ago
Engineering$159k–$305k/yrFull-time

About This Role

Wells Fargo is seeking a Senior Technology Resiliency Engineer. We are building a team of senior technology resiliency engineers to define and shape the future of how technology operates at scale within a global financial institution.

Key Responsibilities

  • Define and evolve the enterprise technology resiliency strategy, aligned to business critical services, regulatory expectations, and long-term technology roadmaps.

  • Establish resiliency design principles and patterns for cloud, hybrid, and on-prem platforms (e.g., multi-region, multi-AZ, active/active, degradation strategies).

  • Influence architecture decisions to ensure resiliency, recoverability, and operability are built in from inception-not retrofitted.

  • Partner with enterprise and domain architects to embed resiliency requirements into standards, reference architectures, and engineering practices.

  • Support identification and mapping of Important Business Services and underpinning technology dependencies.

  • Translate business impact tolerances into actionable technology recovery objectives (RTO, RPO, MTO).

  • Audit end-to-end service resilience, identifying single points of failure across applications, data, infrastructure, vendors, and people.

  • Drive remediation strategies for material resiliency gaps, balancing risk reduction with real-world delivery constraints.

  • Engage as a trusted advisor to engineering teams on fault tolerance, high availability, disaster recovery, and graceful degradation.

  • Review major platform and system designs from a resiliency and operability perspective.

  • Promote modern resiliency practices such as: Chaos engineering and failure injection, Automation-first recovery, Observability and service-level indicators, Immutable infrastructure and infrastructure-as-code.

  • Guide the adoption of resiliency tooling and metrics at scale.

  • Shape the firm's approach to resilience testing, including scenario-based testing, disaster recovery exercises, and severe-but-plausible events.

  • Design and participate in enterprise simulation exercises involving technology and business stakeholders.

  • Drive a culture of continuous learning through post-incident analysis focused on systemic improvement rather than blame.

  • Ensure lessons learned feed directly into architecture, standards, and engineering practices.

  • Partner with Risk, Compliance, and Audit to ensure resiliency practices meet internal policy and external regulatory expectations.

  • Contribute to regulatory responses, exams, and remediation programs related to operational and technology resilience.

  • Help define meaningful, decision-useful resiliency metrics and management reporting.

  • Contribute to the long-term evolution of the bank's technology operating model.

Required Qualifications

  • 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • 7+ years of experience in large-scale technology engineering, architecture, SRE, platform engineering, or infrastructure roles.

  • 7+ years' experience with: Cloud and hybrid architectures (AWS, Azure, GCP or equivalent), Disaster recovery and availability patterns, Data replication and consistency models, Observability, monitoring, and incident management.

  • 7+ years' experience influencing architecture and design decisions at scale.

  • Proven experience designing and operating highly available, distributed systems in complex enterprise environments.

  • Familiarity with service management, ITIL, or modern operating model transformations.

  • Advanced degree in Computer Science, Engineering, or equivalent practical experience.

Desired Qualifications

  • Experience in banking, capital markets, or other highly regulated industries.

  • Background in Site Reliability Engineering (SRE) or large-scale production operations.

  • Experience with chaos engineering or large-scale resilience testing.

  • Familiarity with service management, ITIL, or modern operating model transformations.

Job Expectations

  • Resiliency & Risk Experience: Hands-on experience with operational resilience, technology resilience, DR, or business continuity in regulated environments.

  • Ability to translate business impact into technical recovery strategies: Familiarity with regulatory expectations related to technology and operational resilience (e.g., US, UK, EU financial regulators).

  • Leadership & Communication: Strong ability to communicate complex technical concepts to non-technical and executive audiences.

  • Experience operating in highly matrixed organizations with multiple stakeholders: Credibility to challenge technology decisions constructively and pragmatically.

  • Track record of driving change through influence rather than authority.

Pay Range

$159,000.00 - $305,000.00

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commute benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

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