Senior Lead Product Manager, Outbound

Role Overview

The Role At Lumen, we are reimagining how businesses connect, innovate, and grow in an increasingly digital world. As a Senior Lead Product Manager on our Outbound Product team, you will play a critical role in shaping the future of our next-generation technology solutions by turning strategic vision into market impact. This role combines the disciplines of product management and program leadership, making it ideal for a product professional who thrives at the intersection of strategy, execution, analytics, and commercialization.

Main Responsibilities

• Drive the execution and commercialization of strategic product initiatives aligned to business objectives and customer needs.
• Partner with Product and Engineering teams to influence roadmap priorities and deliver measurable business outcomes.
• Lead complex, enterprise-wide initiatives across Product, Engineering, Sales, Marketing, Operations, and partner organizations.
• Build alignment among stakeholders and drive execution in a highly matrixed environment.
• Partner with Sales and Marketing to develop launch strategies, sales enablement materials, and customer-facing value propositions.
• Support product launches, customer engagements, pilot programs, and adoption initiatives.
• Utilize market insights, analytics, and customer feedback to identify growth opportunities and optimize product performance.
• Define and monitor key performance indicators related to adoption, revenue growth, and customer value.
• Engage with technology partners, cloud providers, and industry stakeholders to identify emerging trends and new business opportunities.
• Help shape innovative solutions that strengthen Lumen's market position and support customers' digital transformation journeys.

Required Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or a related field, or equivalent experience.
• 8+ years of experience in product management, product development, program management, or technology leadership roles.
• Proven success leading complex cross-functional initiatives in large, matrixed organizations.
• Demonstrated ability to translate strategy into measurable business results.
• Experience partnering with Product, Engineering, Sales, Marketing, and Operations teams.
• Strong analytical skills with experience using data to drive decisions and business outcomes.
• Exceptional communication, influencing, and stakeholder management skills.
• Ability to thrive in fast-paced environments where innovation, agility, and execution are critical.

Preferred Qualifications

• PMP certification or equivalent program management experience.
• Experience with cloud, AI, networking, digital infrastructure, telecommunications, or enterprise technology solutions.
• Exposure to hyperscalers and emerging technology ecosystems.
• Experience working with analytics platforms such as Databricks, Palantir, or comparable data environments.
• Experience supporting product launches, strategic partnerships, and commercialization efforts.
• Experience leveraging market intelligence, competitive analysis, and industry research to shape business strategy.
• Demonstrated ability to balance strategic thinking with hands-on execution.