Senior Lead Cashier PM/Overnight

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and more efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.

Responsibilities

• Oversee day-to-day operations, ensuring staffing levels are adequate for the flow of traffic and that the team meets and exceeds company standards.
• Review and audit banks and cashout reports.
• Communicate daily activity and incidents with staff and management.
• Review and audit all daily cashier shifts and provide recurring training as necessary.
• Review and audit supervisor drawer to ensure proper cash levels are on hand and balance.
• Establish and coordinate cashier/ambassador schedules, including lunch breaks, when requested.
• Work closely with supervisors and management to ensure staffing levels and replacement requirements are met.
• Establish and maintain supply inventories for all aspects of the Plaza and Economy operations including ticket replenishment, service supplies, and maintenance.
• Report and discuss daily activity and incidents with the relief supervisor to ensure all relevant events of the day are covered at the beginning and end of shifts.
• Ensure that customer service is at 100% by all employees in their charge.

Requirements

• Must have 6 months of previous supervisory experience.
• Must have strong customer service skills.
• Must conduct themselves in a professional and accommodating manner, lead by example, and ensure employee morale is high.
• Must have strong computer skills in Microsoft Word and Excel.
• Must be flexible to work all shifts, including overnights, holidays, and weekends.
• High school diploma or equivalent.
• Valid Florida Driver license.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members.