Senior Lead AI Solutions Consultant

About the role

We seek to ignite passion by setting high standards, championing teamwork, and creating work-life harmony. This role requires some travel, at most 25% at peak times, and is based in San Francisco supporting our AMER region.

Responsibilities

• Represent BrazeAI product portfolio to our top prospects
• Lead technical discussions on our cutting-edge data science and answering technical questions
• Execute demos and proof of concepts, including facilitating integration, delivering results & insights
• Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
• Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
• Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
• Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials
• Support other team members across functions to develop their expertise and to inform future Braze product development

Requirements

Strong written and verbal English language skills are essential. Must be fluent in English, both written and verbal. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $195,000/year with an expected On Target Earnings (OTE) between $183,000 and $274,000/year (including bonus or commission).

Qualifications

• Collaborative and trusted: Experienced working directly with enterprise customers and developing strong, consultative relationships
• Leading with curiosity and deep empathy for customers: Demonstrated track record of persuading others
• An engaging presenter: Ability to communicate effectively with a wide range of stakeholders
• An expert in machine learning: Solid grasp of machine learning, including a familiarity with reinforcement learning
• Mar-tech savvy: Understanding of the marketing technology ecosystem and the ability to develop a perspective on the most effective ways to structure a customer's solution
• Analytically-driven: Ability to draw insights from data and perform analysis that is helpful and clear to customers
• Structured and organized: Ability to structure a plan, align stakeholders, and see it through to execution
• A problem solver: Ability to break a complex problem into components and collaborate with the right people to efficiently get to a solution

Skills

• Machine Learning
• MarTech
• Data Analysis
• Customer Relationship Management
• Team Leadership

Benefits

Braze offers a comprehensive Total Rewards package that includes:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze

About Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity Employer

We strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We are committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.