Senior Laundry Equipment Tech

About the role

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. The platform includes Benchmark Resorts & Hotels, Axiom Hospitality (European hotel management), and PYRAMIDWORKS (integrated workplace and facilities services). Corporate offices are located in Boston, The Woodlands, Texas, and London. Pyramid emphasizes exceptional service, operational excellence, and long‑term partnerships, and is committed to creating an environment where associates are respected, supported, and empowered to grow their careers. The company has been recognized as a top place to work by USA Today, The Boston Globe, and The Houston Chronicle, and has earned travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.

The position is based at Deloitte University Hotel & Conference Center – Benchmark Hospitality, a high‑end private hotel and conference center closed to the public. The property features 1,400 single‑occupancy rooms (no suites), nine restaurants and lounges (including Starbucks and Seattle’s Best Coffee) plus three sit‑down restaurants, 200,000 sq ft of meeting space (ballrooms, amphitheater, classrooms), a fitness center, jogging trails, and sports fields available to associates. It serves an all‑professional clientele and does not host weddings, holiday parties, school groups, or other social events. Located in Westlake, Texas, near Keller, Southlake, and Roanoke. More information is available at BenchmarkHotelDFW.com. The Senior Laundry Tech will perform and/or oversee preventive maintenance and repairs of existing laundry equipment, as well as consider, plan, and execute upgrades and new installations.

Responsibilities

• Maintain all laundry equipment according to manufacturer recommendations, including proactive scheduled maintenance and reactive repairs.
• Responsible for correct use of the maintenance request and preventive maintenance system (training provided).
• Coach and mentor other technicians, sharing knowledge and experience to enhance their skills.
• Maintain a safe, clean, and efficient workspace.
• Maintain inventory of tools in use.
• Work safely, using proper PPE and following safety protocols.
• Assist with maintenance requests for other trades as needed.

Qualifications

• Four years’ experience in laundry equipment repair and maintenance.
• Highly skilled in electrical and mechanical controls.
• Strong ability to utilize all aspects of an electrical multi‑meter.
• Ability to read and interpret electrical schematic drawings.
• Ability to read and interpret mechanical diagrams.
• Skilled with using the tools required in this trade.
• Texas Driver’s License with a good driving record preferred.

Benefits

• Awesome employee‑focused culture with many associate events.
• Closed many weekends and most holidays – 10 days of holiday pay.
• Up to 14 vacation & sick days per year.
• Weekly pay.
• Leadership and career development programs.
• Many opportunities to grow and transfer to new positions.
• Free lunch in the