senior labor relations business partner- remote Northeastern US
About the role
Starbucks is looking for a senior labor relations business partner, who will be part of a dedicated cross functional team to provide labor relations support to partners and our leaders throughout retail, manufacturing, and distribution. The function will support local leaders with resources to help lead through union activity with dignity and respect for our partners, while partnering with local leaders and support teams to focus on proactively uplifting the partner experience across North America through activating the most important strategic partner & store initiatives, leveraging analytics & data to generate insights, and acting as an advocate for all partners.
What you'll do
- Lead market engagement strategies that prioritize labor relations education, coaching support and risk mitigation for assigned markets while building leader capabilities.
- Ensure alignment with Starbucks' Mission and Values in all labor relations activities.
- Analyze business and partner experience data to identify trends and inform decision-making.
- Cultivate relationships with union representatives and internal stakeholders to maintain positive partner relations
- Serve as a trusted advisor in all labor relations matters, proactively minimizing risks to the partner experience.
- Facilitate strategic guidance and consultation on all labor relations issues across, retail, support and PRO teams.
Qualifications
- Understanding of labor and human resources related laws and regulations including but not limited to the National Labor Relations Act (NLRA), Title VII, ADA, ADAAA, ADEA, FMLA & state/local laws and ordinances
- 3-7 years of experience in Labor Relations, Human Resources, and/or Employee Relations
- Demonstrated experience in effectively building collaborative and trusting partnerships with union counterparts
- Experience integrating labor relations practices into business operations in a way that supports and enhances overall business operations
- Has a sound understanding of employee relations practices
- Ability to articulate perspective and influence via effective verbal and written communication skills to peers and leaders
- Solid technical business writing skills
- Strong facilitation and presentation skills
- Experience in solving complex opportunites
- Facilitate training courses and lead meetings
- Proficient in technology and use of case management systems. For example: Microsoft Outlook, Word, Excel, PowerPoint, Zoom, Microsoft Teams and project management systems
Location
Northeastern US – upstate NY, Massachusetts, Maine, New Hampshire, Vermont, Connecticut, Rhode Island
Benefits
- Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- Short-term and long-term disability, paid parental leave, family expansion reimbursement
- Paid vacation from date of hire (accrual varies by state; up to 120 hours annually for roles below director and 200 hours annually for director and above in most states; higher accrual caps in CA)
- Sick time (accrued at 1 hour for every 25 hours worked)
- Eight paid holidays and two personal days per year
- 401(k) retirement plan with employer match
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings and financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
- Student loan management resources and access to other educational opportunities
- Backup care and DACA reimbursement
Schedule
Onsite four days per week.