Senior Kitchen Manager

Responsibilities

• Perform Open / Mid-Day / Closing duties
• Conduct daily briefings on matters of importance to the team
• Manage all necessary repair and maintenance issues
• Manage the Restaurant Risk Review audit process and implement necessary changes
• Manage local restaurant marketing, sales building, and community involvement
• Facilitate and participate in Continued Education Program
• Exercise discretion and independent judgment
• Ensure 100% compliance with all Company policies and laws
• Make hiring and termination recommendations to General Manager
• Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
• Ensure food and beverage quality and execution
• Conduct Quarterly Food Reviews
• Prepare and receive orders of food and beverages
• Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
• Maintain and monitor food and beverage quality
• Monitor and validate daily prep production
• Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests
• Manage guest relations and guest recovery

Qualifications

• A minimum of two years full service, high volume, casual dining restaurant management experience
• High personal integrity, professionalism, and maturity
• Solid relationship management and performance management skills
• Ability to work in a fast-paced environment
• Exceptional interpersonal skills, with a focus on listening and questioning skills
• Strong writing and documentation skills
• Keen attention to detail
• Prior proven problem-solving abilities
• Exceptional guest service orientation
• Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
• Ability to lift 50 pounds
• Ability to bend, stoop, and raise arms above head on occasion