Senior Key Account Manager - Auto

About the role

Swarovski reinvents one of the most iconic names in fashion and design, where bold ideas, creativity, and collaboration shape how the world experiences brilliance. As Senior Key Account Manager – Auto, you will manage and grow relationships with key automotive clients, strengthen commercial partnerships, and drive business performance. You will lead strategic account plans, negotiate business opportunities, monitor market trends, and align client needs with Swarovski’s capabilities and business goals. This role offers the opportunity to shape and grow Swarovski’s presence in the automotive sector by building strategic partnerships and influencing long-term commercial success.

Responsibilities

• Drive and strengthen long-term sales relationships with premium and luxury automotive manufacturers.
• Build and maintain senior-level relationships with key clients in the automotive industry, including regular engagement with top decision-makers across existing and prospective accounts.
• Develop accurate sales forecasts and budgets for the assigned area of responsibility, and monitor performance against defined business objectives.
• Define and execute pricing strategies, and support contract negotiations with customers and partners.
• Lead the acquisition and execution of large-scale projects with up to €200 million in turnover, ensuring close oversight of budgets, timelines, and quality standards.
• Deliver excellent customer service and maintain high levels of customer satisfaction to support long-term partnerships with luxury and premium OEM and Tier 1 clients.

Requirements

• Bachelor’s degree in business administration, management, or a related field.
• At least 5 years of relevant professional experience.
• Strong negotiation and stakeholder management skills.
• Retail experience, ideally within the automotive industry.

Benefits

• Learning and career development programs to help you grow.
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters.
• Hybrid and flexible work options to support your work-life balance.
• Paid volunteering leave to support causes that matter to you.
• Exclusive employee discounts on Swarovski products.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, the company designs, manufactures, and sells the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of the brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. Swarovski empowers people to express their individuality with confidence and respect, believing that different perspectives make the company stronger.