Senior Key Account Manager

About ecobee

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment while being part of the connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. Together, we are committed to sustainable, cleaner energy products poised to revolutionize the 21st-century electrical grid.

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. We're a rapidly growing global tech company headquartered in downtown Toronto, Canada, with an office in Leeds, UK, and remote team members in the US.

About the Role

The Senior National Account Manager is responsible for driving growth with key North American retail partners, with a strong focus on Walmart, Best Buy, and other strategic accounts. This role owns account strategy, joint business planning, sales performance, and executive-level customer relationships while partnering cross-functionally to deliver profitable growth across in-store and e-commerce channels.

Responsibilities

• Own and grow strategic retail partnerships through account planning, sales execution, and joint business planning.
• Achieve revenue, profitability, and market share targets through forecasting, performance management, and P&L ownership.
• Lead negotiations for contracts, trading terms, promotional investments, and service agreements.
• Partner with Marketing, Finance, Product, Operations, and Training teams to execute account strategies and retail initiatives.
• Develop and deliver executive business reviews, insights, and recommendations to internal and external stakeholders.
• Leverage market, consumer, and POS data to shape assortment, pricing, merchandising, and promotional strategies.
• Serve as a senior leader within the sales organization, mentoring team members and leading strategic projects.

Requirements

• Bachelor's degree.
• 8+ years of experience managing large omnichannel retail accounts in North America.
• Experience working with major consumer electronics retailers, preferably Walmart and/or Best Buy.
• Proven success developing and executing retail sales strategies that drive growth and market share.
• Strong background in account planning, forecasting, negotiation, and P&L management.
• Excellent communication, presentation, and relationship-building skills.

Preferred Qualifications

• MBA or other advanced degree.
• 10+ years of sales experience managing top-tier retail accounts in the consumer electronics industry.
• Experience selling smart home, connected home, or adjacent technology products.
• Demonstrated success building executive-level partnerships and leading complex cross-functional initiatives.

Pay

Canada: The salary range for this role is $130,000 - $160,000 CAD + commission.

US: The salary range for this role is $130,000 - $160,000 USD + commission.

Benefits

Canada:

• Comprehensive benefit package including medical, dental, and vision plans.
• Life, long-term disability, flexible spending, and health savings accounts.
• Accrued paid time off and 10 or 11 paid holidays (depending on province).
• RRSP retirement benefits.
• Short-term and long-term incentives.

US:

• Comprehensive benefit package including medical, dental, and vision plans.
• Life, long-term disability, flexible spending, and health savings accounts.
• Accrued paid time off and 8 paid holidays.
• 401(k) retirement benefits.
• Short-term and long-term incentives.