Senior IT Project Manager – ERP & Enterprise Systems

Key Responsibilities

• Lead end-to-end project management for ERP, IT systems, and enterprise application initiatives, from planning and requirements gathering through deployment and post-implementation support.
• Own project scope, schedules, budgets, resource planning, risk management, and change control using formal project management methodologies.
• Develop and maintain detailed project plans, status reports, KPIs, and executive dashboards.
• Ensure alignment between business objectives, IT strategy, and system deliverables.
• Serve as the primary liaison between business stakeholders, IT, vendors, and system integrators.
• Enforce governance standards, documentation requirements, and compliance with internal controls.
• Own the overall health, performance, and roadmap of Microsoft Dynamics 365 (Finance, Supply Chain, and Manufacturing modules).
• Manage the full D365 environment lifecycle using Microsoft Lifecycle Services (LCS), Azure DevOps, and Power Platform Admin Center.
• Oversee and coordinate ERP system upgrades, patches, quality updates, and releases.
• Direct ERP configuration, enhancements, integrations, and custom development (X++, integrations, Power Platform).
• Ensure ERP supports core manufacturing operations including production, MRP, inventory, procurement, costing, and quality.
• Lead ERP troubleshooting, root cause analysis, and Tier 3 issue resolution.
• Partner with manufacturing, operations, and supply chain teams to optimize ERP and shop floor system usage.
• Support and integrate manufacturing data systems, including PIMS (Plant Information Management Systems) and DAMMS.
• Ensure system reliability and accuracy for production reporting, scheduling, inventory management, and compliance.
• Translate manufacturing requirements into technical and functional system solutions.
• Drive data strategy and reporting capabilities across ERP and manufacturing systems.
• Lead development and maintenance of dashboards and reports using Power BI and ERP reporting tools.
• Ensure data integrity, governance, and consistency across enterprise systems.
• Support executive and operational reporting needs with actionable insights.
• Design and enforce ERP and system security using role-based access control (RBAC) and segregation of duties (SoD).
• Manage user access, licensing, onboarding, and offboarding.
• Conduct security audits and ensure compliance with internal policies and regulatory requirements (e.g., SOX, GDPR, CCPA where applicable).
• Manage relationships with Microsoft partners, ERP vendors, system integrators, and consultants.
• Lead vendor selection, contract oversight, and performance management.
• Ensure external partners deliver on scope, timeline, quality, and budget commitments.

  Qualifications

  • Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field.
  • Significant hands-on experience with Microsoft Dynamics 365 (Finance & Operations / Supply Chain).
  • Manufacturing industry experience is mandatory, including ERP support of manufacturing operations.
  • Proven experience leading complex, cross-functional IT and ERP projects.
  • Project Management Certified Project Manager (CPM) or equivalent project management certification.
  • Strong experience applying structured project management methodologies (Agile, Waterfall, or hybrid).
  • Knowledge of IT systems and application programming concepts.
  • Experience with Power BI, data systems, and reporting platforms.
  • Familiarity with PIMS, DAMMS, and manufacturing data environments.
  • Strong integration, data flow, and system architecture understanding.
  • Excellent stakeholder management and communication skills.
  • Proven ability to lead teams, influence decisions, and drive accountability.