Senior IT Project Manager (Enterprise Applications)

About the role

As the Senior IT Project Manager (Enterprise Applications), you will lead the delivery, optimization, and support of enterprise business applications and integration platforms that enable critical business processes across the organization. This role serves as the bridge between business stakeholders, IT teams, vendors, and delivery partners to ensure successful implementation, enhancement, and operation of ERP, CRM, integration, EDI, and other enterprise platforms.

Responsibilities

• Delivery Leadership
  • Lead end-to-end delivery of enterprise application initiatives, including ERP, CRM, integration, supply chain, procurement, and customer-facing platforms.
  • Manage project scope, timelines, budgets, risks, and resource allocation.
  • Establish delivery governance, project standards, and release management processes.
  • Coordinate cross-functional teams including business analysts, developers, architects, and external partners.
• Enterprise Applications Management
  • Own application lifecycle management for critical enterprise systems.
  • Drive system enhancements, upgrades, integrations, and continuous improvement initiatives.
  • Ensure application performance, availability, security, and compliance requirements are met.
  • Develop and maintain application roadmaps aligned with business objectives.
• Integration & Data Enablement
  • Oversee enterprise integration solutions including APIs, EDI, middleware, and cloud integration platforms.
  • Collaborate with architects to define scalable integration strategies and standards.
  • Ensure reliable data exchange between internal and external systems.
  • Support modernization initiatives leveraging SAP Integration Suite, APIs, cloud services, and automation technologies.
• Stakeholder Engagement
  • Partner with business leaders to understand strategic priorities and translate them into technology solutions.
  • Facilitate prioritization of application enhancements and project portfolios.
  • Communicate project status, risks, and outcomes to executive leadership.
  • Manage vendor relationships, contracts, and service-level agreements.
• Operational Excellence
  • Establish KPIs and service metrics for enterprise application delivery and support.
  • Drive process standardization, automation, and operational efficiency initiatives.
  • Ensure adherence to IT governance, security, and compliance frameworks.
  • Lead incident management and problem resolution for critical business applications.
• Team Leadership
  • Mentor and develop application delivery, business analysis, and support teams.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Support resource planning and capability development initiatives.

Requirements

• 8+ years of experience supporting and delivering enterprise applications.
• 5+ years of experience leading cross-functional projects or application delivery teams.
• Experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, or similar.
• Strong understanding of enterprise integration technologies, APIs, EDI, and middleware platforms.
• Experience managing vendors, system integrators, and third-party technology partners.
• Excellent communication, stakeholder management, and leadership skills.
• Bachelor’s degree in Information Technology, Computer Science, Business, or related field.

Benefits

• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On-demand pay options: access your pay as you earn it
• Health insurance, dental and vision insurance
• 401(k) with match
• Employee assistance programs
• Paid time off, paid sick time off, paid holidays, paid parental leave
• Professional development opportunities

Pay

The salary range for this role is $120,748.62 to $162,954.74 annually, based on qualifications, experience, and geographical location. Parts Town is a pay-for-performance company; in addition to base pay, some roles offer a profit-sharing program and an annual bonus depending on the role.