Senior IT Project Manager

We're Concentrix—the intelligent transformation partner. Solution-focused, tech-powered, intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. With unique data and insights, deep industry expertise, and advanced technology solutions, we help companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team drives transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to unlock value through tech-powered and intelligence-fueled experiences. Combining human-centered design, powerful data, and strong tech, we accelerate transformation at scale. You will collaborate with top professionals providing market-leading technology and insights to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics to improve outcomes and value for our clients. Our global team is devoted to ensuring every relationship is exceptional, and we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture.”

About the role

The IT Project Manager is responsible for managing the full project lifecycle, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business and technology goals.

Responsibilities

• Develop and maintain project plans, schedules, budgets, and resource plans.
• Drive project milestones and ensure timely delivery of project objectives.
• Coordinate cross-functional teams, vendors, business stakeholders, and technical resources.
• Manage project risks, issues, dependencies, and change requests.
• Lead status meetings and provide regular project updates to leadership and stakeholders.
• Prepare and maintain project documentation, financial forecasts, status reports, and presentations.
• Ensure effective communication across all levels of the organization.
• Monitor project performance and take corrective actions when necessary.
• Facilitate decision-making and resolve project-related challenges.
• Support IT initiatives and strategic technology programs across the organization.

Deliverables

• Project Charter
• Project Management Plan
• Schedule and Milestone Tracking
• Budget Forecasts and Actuals
• Weekly/Monthly Status Reports
• Risk & Issue Logs
• Change Requests
• Deployment and Cutover Plans
• Project Closeout Documentation

Requirements

• Strong project management and leadership skills.
• Excellent verbal and written communication abilities.
• Experience with project planning, budgeting, scheduling, and resource management.
• Strong analytical, problem-solving, negotiation, and decision-making skills.
• Proficiency with Microsoft Project, Microsoft Visio, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
• Ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, or enterprise applications.

Pay

The base salary range for this position is $92,250 - $115,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits

• Medical, dental, and vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off and holidays

Schedule

This is an onsite position located in Bothell, WA.

This position is for an existing, immediate vacancy, with a deadline to apply of 08/28/2026. We are seeking an individual who can start as soon as possible.