Senior IT Business Analyst - Digital Platforms

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026. Job Purpose Herc Rentals is looking to add a Sr IT Business Analyst to support the Digital Platforms team. You will be responsible for understanding the changing technological needs of the business, testing functionality, and documenting results, supporting communication between relevant groups and stakeholders, and capturing requirements needed to initiate the change. To be successful in this role you should have a holistic thinking, great communication skills, and strong business and service orientation How You Will Make a Difference Identify any defects and/or potential quality issues per defined processes and escalate potential quality issues immediately to management.Be the liaison between teams working as an intermediary who helps support and translate needs across business units and functions.Partner with development and technical teams to ensure that they understand the specifications, conduct business process modeling and generate applicable scenarios for the testing team.Drive investigations by validating and translating business requirements into functional requirements (what) and solutions (how) and contribute throughout the enhancement and new development process with analysis, solutions, user acceptance testing and training.Support new product offerings and digital transformation initiatives for customer facing functionality including leading edge technologies like IoT, Telematics, and native mobile applications What you will do... Create test plans, and execute the plan and following all activities to ensure all the objectives are met, and the solution works as expected.Support key internal and customer facing applications Assist in management of our external vendorsAssist the Telematics team with overall day-to-day projects including, producing meeting minutes, and ensuring that project objectives are achieved within time/cost/quality constraints.Assess current capabilities and document and translate business requirements.Manage/track multiple tasks effectively and efficiently.Develop and provide project status updates.Participate in quality management reviews, to ensure designs, prototypes and other work products satisfy requirementsCreate logs to document testing phases and defects.Provide analysis and metrics as necessary to monitor performance and success of current and future product implementations.Assist Project Management with overall day-to-day management of multiple projects including maintaining accurate project plans, producing meeting minutes, and ensuring that project objectives are achieved within time/cost/quality constraints. Ensure project documentation is up to date and accessible to others, as required. Plan and manage internal and external project communications, make certain of effective exchange of project information, status, issues, risks, and deliverables. Requirements Bachelor’s Degree in MIS or related field2 to 5 years of experience working in an IT environment with QA, application development,requirement gathering, and analysis of dataUnderstanding and experience in IT functional analysis, business process, use cases,functional design/architecture and functional specification documentationFormal training in disciplines of Business Analysis and/or Project Management Skills Software QA processes and toolsStrong MS Office Skills (Excel, Visio, PowerPoint, Word)Jira and ConfluenceMicrosoft Access and/or SQL experience strongly preferredAbility to communicate technical ideas and concepts effectively, both orally and in writingMust be very organized and self-motivated / independent worker with keen attention to detailand follow throughMust be able to meet critical deadlines for high visibility projects and work constructively whileunder pressureAbility to effectively prioritize and execute tasks in a high-pressure environmentAble to document and articulate business requirementsAble to work in structured IT environment and follow compliance and change control processes Req #: 72082 Pay Range: Based on qualifications. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.