Senior Investigator, AML Investigations, Financial Crimes Compliance

About the role

Intuit is seeking a Senior Investigator to join the Anti‑Money Laundering (AML) compliance team. Reporting to the Head of AML Oversight and Intelligence, you will protect our rapidly expanding financial‑services portfolio—including QuickBooks, TurboTax, and Credit Karma—across ACH, credit card, lending, digital wallet, cross‑border payments, and bill‑pay products for millions of consumer and business customers. This is a hybrid position with an expectation of three on‑site days per week.

Responsibilities

• Investigations & Case Management
  • Lead end‑to‑end investigations of complex, high‑risk cases involving money laundering, fraud, structuring, and other suspicious activity.
  • Review transactional activity for consumer and business clients across ACH, card (credit/debit), cross‑border wires, and digital payments.
  • Prepare and file timely, high‑quality Suspicious Activity Reports (SARs) to FinCEN and handle strategic escalations to bank partners.
  • Conduct enhanced due diligence (EDD) on high‑risk entities or patterns, including digital‑asset and crypto‑related activity.
• Team Leadership, Mentorship & Training
  • Serve as Team Lead, providing guidance, quality assurance, and oversight to AML/BSA investigators.
  • Mentor junior investigators, delivering coaching, on‑the‑job training, and career development.
  • Design and lead training programs to standardize investigative practices and improve case quality.
  • Prioritize investigations, assign workload, and ensure consistent application of procedures.
  • Act as the primary lead for complex or sensitive investigations and drive them to conclusion.
• Program Building & Scaling
  • Develop and implement investigative procedures, workflows, escalation protocols, and quality‑assurance controls.
  • Collaborate with Product, Data, and Engineering teams to identify data sources and improve automation and tooling.
  • Build frameworks for typologies, detection scenarios, and red‑flag indicators tailored to evolving products and risk profiles.
• Cross‑Functional Collaboration
  • Work closely with BSA/AML Officer, Quality Control, Risk Operations, Data Analytics, Legal, and other compliance teams.
  • Participate in internal and external audits, regulatory exams, and special projects.

Qualifications

• 5+ years of experience in BSA/AML investigations, financial crimes, or fraud detection, preferably at a fintech, MSB, or financial institution.
• Strong understanding of ACH, card transactions, cross‑border wires, bill‑payment, and digital money‑movement products.
• Proven experience drafting and filing SARs in compliance with FinCEN requirements.
• Demonstrated leadership ability to mentor, coach, and lead investigators.
• Familiarity with U.S. laws and regulations including BSA, USA PATRIOT Act, FinCEN guidance, and related compliance frameworks.
• Experience with AML transaction‑monitoring platforms and third‑party research tools (e.g., Chainalysis, WorldCheck, LexisNexis).
• Ability to provide guidance to product or business partners on financial‑crimes compliance risks for fintech product launches and enhancements.
• Preferred: experience in high‑volume transactional environments, fintech data environments, and digital‑asset transactions; CAMS, CFCS, or other relevant certification.

Key Attributes for Success

• Analytical mindset with the ability to synthesize complex information quickly.
• Strong verbal and written communication skills; comfortable presenting cases to senior leadership or regulators.
• Self‑starter who can operate independently in a dynamic, high‑growth fintech environment while balancing team leadership and program growth.
• Agile and adaptable; entrepreneurial and proactive in understanding and assisting across the BSA/AML space.
• Ability to influence, challenge, and support senior leadership.
• Very strong process and problem‑solving skills at both strategic and functional levels.
• Aptness to make sound risk‑based decisions on complicated AML investigations.

Pay

Expected Base Pay Range:

• Mountain View: $175,000 – $236,500
• San Diego, CA: $156,500 – $211,500
• Washington, DC: $146,000 – $197,500

Pay is based on factors such as job‑related knowledge, skills, experience, and work location. Intuit conducts regular pay equity reviews across ethnicity and gender categories.

Benefits

Intuit offers a competitive compensation package with a strong pay‑for‑performance rewards approach, including eligibility for cash bonuses, equity rewards, and comprehensive benefits in accordance with company plans and programs.