Senior Internal Security Investigator

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

About the Role

The SIU Internal Investigator is responsible for reviewing and validating referred claims and policies through phone-based and online investigations. This role requires strong analytical skills, attention to detail, and the ability to document investigative findings clearly and accurately for review by the appropriate business partners.

Responsibilities

• Review and validate referred claims and policies through phone-based and online investigations
• Document investigative findings clearly and accurately for review by the appropriate business partners
• Provide support to internal teams and external customers as needed

Requirements

• Prior SIU, law enforcement, or extensive claims experience
• A medical investigative background is strongly preferred
• A college degree or active pursuit of a degree is preferred
• Disciplined, self-motivated, and able to work independently while managing challenging customer interactions by phone and online
• Strong computer skills
• Sound investigative judgment
• The ability to prepare detailed investigative reports in a timely and efficient manner

Qualifications

• High school diploma or equivalent
• Ability to pass a background check
• Knowledge of insurance claims processes

Skills

• Strong analytical skills
• Attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and manage challenging customer interactions
• Proficiency in Microsoft Office applications

Benefits

GEICO offers competitive pay, benefits, and flexibility to support your well-being and future. Benefits may vary based on location and employment type.

Pay

Compensation is commensurate with experience.

Schedule

This position follows a hybrid work schedule. The selected candidate will report to the Fredericksburg, Virginia office two days per week and work remotely for the remaining three days of the work week.

Equal Employment Opportunity

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.