Senior Internal Communication Partner, Global Operations
Waters Corporation · Milford, MA · 1 mo ago
WritingFull-time
Responsibilities
- Lead internal communications for Global Operations, translating enterprise priorities into relevant, local, and actionable messages for manufacturing, supply chain, service, and field-based teams.
- Build and deliver frontline communication strategies that work across shifts, sites, geographies, and languages—balancing global consistency with local relevance.
- Support network optimization, footprint changes, and operational transformation initiatives with clear change communications, leader toolkits, and coordinated rollout plans.
- Equip site leaders, plant managers, and frontline supervisors with messaging, talking points, and communication tools that enable effective local cascades and two-way feedback.
- Own and evolve operational communication channels (e.g., digital signage, mobile platforms, and site-based communications) to ensure timely, accessible delivery.
- Partner with HR and Operations to gather insights (listening, sentiment, feedback loops), identify gaps, and continuously refine communications to improve understanding and adoption.
Qualifications
- Bachelor’s degree in Communications, Public Relations, or a related field.
- 7+ years of internal communications experience, with demonstrated success supporting complex, multi-stakeholder initiatives.
- Excellent written and verbal communication skills; able to simplify complex topics into clear, practical messages for frontline audiences.
- Strong change communication capability—planning, sequencing, and coordinating communications across overlapping initiatives.
- Proven ability to influence and align diverse stakeholders (Operations, HR, IT, integration teams, and senior leaders) around a shared narrative.
- Experience enabling leaders and frontline managers with toolkits, messaging, and guidance that drives consistent local communication.
- Strong project management and prioritization skills; execution discipline to deliver with speed, clarity, and quality.
- Ability to define success metrics and use data and feedback to improve communication effectiveness.