Senior Integration Engineer

About the role

The Senior Integration Engineer drives the next generation of B2B and EDI integrations across ICG's enterprise. They serve as the technical SME for integrations and the surrounding ecosystem, including Sterling Integrator, Partner Engagement Manager (PEM), FileGPS, and related tools.

Responsibilities

• Lead and support initiatives to retire outdated or high-maintenance systems and processes.
• Modernize existing legacy integrations by rebuilding them as optimized, supportable workflows within Sterling Integrator.
• Consolidate and migrate AS2 and SFTP connections into SI-managed processes for better governance, reliability, and visibility.
• Streamline older EDI/B2B workflows to improve performance, compliance, and long-term sustainability.
• Lead end-to-end onboarding/offboarding of trading partners: requirements, mapping, connectivity, certifications, and go-live.
• Maintain partner profiles, certificates, schedules, and SLAs.
• Lead migration efforts during consolidations or technology upgrades.
• Monitor daily EDI/B2B traffic (X12, EDIFACT, XML/JSON, cXML, flat files) through dashboards, alerts, and custom reports.
• Troubleshoot failures, perform root-cause analysis, and develop permanent long-term fixes.
• Collaborate with infrastructure, network, security, and business teams to resolve issues.
• Design, develop, test, and optimize complex maps and SI business processes.
• Refactor legacy mappings and migrate transactions into modern B2B systems.
• Build reusable components and enforce mapping and development standards.
• Serve as technical contact for external partners and VANs; translate business requirements into technical solutions.
• Comfortable engaging directly with customers and vendors, confidently leading discussions, driving meetings, and representing the integration team in both technical and business conversations.
• Mentor junior staff and contribute to the 24×7 on-call rotation.
• Track key KPIs (acknowledgment timeliness, error rates, cycle times).
• Recommend automation, performance improvements, and modernization initiatives (API-led B2B, SFTP migrations, PEM enhancements, etc.).
• Evaluate emerging EDI/B2B tools and contribute to roadmap planning.

Requirements

• Bachelor’s degree in computer science, Information Systems, Engineering or related field or directly related experience.
• 6+ years’ experience IT related programming and relational databases.
• 3+ years’ experience focused on Electronic Data Integration (EDI) with Sterling Integrator business-process design in high-volume environments.

Qualifications

• Strong understanding of Sterling adapters (FTP/S, HTTP/S, AS2, MQ, ODBC/JDBC).
• Experience with ANSI X12, EDIFACT, cXML, JSON, CSV.
• Experience with AS2, SFTP, REST APIs, VAN.
• Experience with Java, SQL.
• Experience with UNIX shell or PowerShell automation.
• Experience with integrations with ERP, WMS, and other backend systems.
• Experience bridging internal and external partner systems using modern integration tooling.

Skills

• Leadership and mentoring skills.
• Technical expertise in Sterling Integrator, PEM, and related tools.
• Ability to troubleshoot and resolve complex technical issues.
• Strong communication and stakeholder engagement skills.
• Knowledge of EDI standards and protocols.
• Experience with modern integration tooling and API-led B2B.

Benefits

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• 15 vacation days & 12 sick days accrued annually and 3 personal days.
• 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more.
• Wellness program with access to onsite gym and basketball court for associates.
• Encouraged continued education with our tuition reimbursement program.
• Financial and in-kind opportunities to engage with non-profits in your community.
• Company match program for United Way donations.
• Volunteer opportunities and in-kind drives for non-profits throughout the year.
• Casual Dress Code & Flexible Schedules (per team).