Senior Integration Analyst

About the role

This position is responsible for performing key operational functions to ensure the integrity and accuracy of data exchange from sources through the exchange to third-party destinations. Responsibilities include implementing and supporting data interfaces using standard methods such as HL7, CCD/C-CDA XML documents, FHIR, Secure FTP, APIs, and others, as well as managing ongoing operational activities for secure and reliable data exchange.

Responsibilities

• Implement new or modify existing data feeds from and to third parties using standard processes and approved technical methods.
• Coordinate activities of exchange partners and vendors involved in the implementation and support of data feeds.
• Provide level 2 support for in-bound and out-bound exchange data interfaces, including troubleshooting, root cause analysis, and clinical data validation to ensure MPI integrity and accurate patient data attachment.
• Coordinate support activities across exchange and vendor partners to resolve interface issues.
• Recommend creation or revision of operational workflow processes to meet operational, stakeholder, or user needs while complying with HEALTHeLINK policies and New York State regulations.
• Maintain accurate and current workflow process and standards documentation.
• Lead testing efforts to validate the functional operation of data interfaces.
• Ensure patient PHI data is handled securely and in compliance with policies and New York State regulations.
• Proactively investigate issues impacting data quality or interface performance and take ownership of operational/interface processes.
• Mentor, train, and provide guidance and support to department staff.
• Participate in projects and collaborate with other departments and team members as needed.
• Perform other duties as assigned.

Requirements

• Proficient in electronic data exchange mechanisms, including HL7 v2, CCD/C-CDA XML documents, FHIR, REST APIs, EDI, and other healthcare interoperability standards.
• Demonstrated ability to design and lead data interchange between healthcare systems.
• Strong critical thinking and analytical problem-solving skills, with the ability to investigate and resolve issues with limited direction.
• Experience implementing, managing, and supporting system interfaces, preferably in a healthcare environment.
• Experience using SQL for data analysis, validation, and troubleshooting (preferred).
• Knowledge of standard healthcare terminology and HIPAA regulations.
• Ability to assess operational and user needs and design/document operational processes to meet them.
• Self-starter with the ability to consistently and reliably perform duties with limited supervision.
• Excellent written and verbal communication skills.
• Proficiency with computers and Microsoft Office Software; strong Excel skills preferred.
• Ability to work independently under pressure to meet deadlines and company goals.

Qualifications

• Associate’s degree or higher preferred.
• 1 year of interface experience desired.

Physical Requirements

• Light physical effort in an office environment.
• Frequent computer use/data entry; repetitive motions of the wrist, hands, and/or fingers.
• Close visual acuity required for activities such as preparing and analyzing data, transcribing, and viewing a computer.
• Ability to receive detailed information through oral communication.
• Must be able to lift up to 20 pounds (e.g., files, paper boxes) periodically.
• Primarily sedentary work with occasional bending and reaching.