Senior Insurance Operations Associate

About the role

Examines and processes new insurance policies, complex renewals, endorsements, and cancellations using various systems.

Enters or loads data into appropriate systems and researches and resolves data errors.

Generates and distributes policy documents, certificates of insurance, and other related materials.

Organizes, prepares, and updates reports.

Determines and adjusts billing status as needed.

Identifies opportunities to streamline procedures, enhance efficiency, and reduce costs.

Performs other duties as assigned.

Job Requirements

• Education: High School Diploma (Associate degree preferred)
• Experience: Generally, a minimum of 6 years of experience in insurance operations or customer service. Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license. Knowledge in Excess and Primary line of business.
• Skills: Strong knowledge of local, state, and federal insurance-related policies. Advanced analytical and organizational abilities with a focus on prioritization. Advanced knowledge of insurance data processing systems. Excellent interpersonal and communication skills, analytical, organizational skills, team player and detail oriented. May provide training, guidance and assistance to lower-level positions.

Qualifications

• Strong knowledge of local, state, and federal insurance-related policies.
• Advanced analytical and organizational abilities with a focus on prioritization.
• Advanced knowledge of insurance data processing systems.
• Excellent interpersonal and communication skills, analytical, organizational skills, team player and detail oriented.
• May provide training, guidance and assistance to lower-level positions.

Benefits

• Competitive benefits packages for full-time and part-time employees.
• Medical, dental, and vision coverage.
• Wellness plans.
• Parental leave.
• Affordable adoption assistance.
• Tuition reimbursement.
• Commuter benefits.
• Paid Time Off and paid holidays.
• 401(k) plan with company match.
• Employee stock purchase plan.

Company

Great American Custom, an underwriting division of Great American Insurance Group, dedicates itself to serving client needs and delivering outstanding service. We have made a name for ourselves as a full-service underwriting organization focused on long-term client relationships and customized business solutions. We specialize in providing primary casualty products as well as umbrella and capacity excess products that meet the needs of the commercial market. Our policy holders range from small businesses to complex multi-national corporations and Fortune 1000 accounts.

Salary Range

$22.12 -$33.17

Pay

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

Schedule

Core in-office days are Tuesday - Thursday, with fourth day determined by business needs.