Senior Inside Sales Representative

Job Summary

Handles complex inside sales functions with limited supervision by applying specialized knowledge of electrical products, customer accounts, and internal systems. Supports both revenue generation and customer satisfaction through strategic account management and sales support activities. Identifies patterns and key issues from partial data, takes a broad perspective to problem-solving, and frequently serves as an informal resource for less experienced team members. Builds lasting customer relationships while contributing to sales process improvements. Champions digital adoption to streamline interactions, enhance responsiveness, and elevate the overall customer experience.

Key Responsibilities

• Apply specialized knowledge of electrical products and customer accounts.
• Support revenue generation and customer satisfaction through strategic account management and sales support activities.
• Identify patterns and key issues from partial data, take a broad perspective to problem-solving.
• Serve as an informal resource for less experienced team members.
• Build lasting customer relationships.
• Contribute to sales process improvements.
• Promote digital adoption to streamline interactions, enhance responsiveness, and elevate the overall customer experience.

Required Education & Experience

• Minimum Education Level: High School Diploma
• Years of Experience: 5-7 Years

Preferred Education & Experience

• Minimum Education Level: Associate’s Degree
• Years of Experience: 8-11 Years

Spans of Control

• Does this role Manage Southwire Team Members: No

Physical Requirements

• Moving: 5%
• Standing: 5%
• Sitting: 90%

Working Conditions

• Office

Equipment

• Computer/Keyboard

Benefits We Offer:

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More

About the Role

This role handles complex inside sales functions with limited supervision, applying specialized knowledge of electrical products, customer accounts, and internal systems. It supports both revenue generation and customer satisfaction through strategic account management and sales support activities. It identifies patterns and key issues from partial data, takes a broad perspective to problem-solving, and frequently serves as an informal resource for less experienced team members. It builds lasting customer relationships while contributing to sales process improvements. It champions digital adoption to streamline interactions, enhance responsiveness, and elevate the overall customer experience.

Qualifications

• High School Diploma with 5-7 years of relevant experience.
• Associate’s Degree with 8-11 years of relevant experience.

Skills

• Specialized knowledge of electrical products and customer accounts.
• Strategic account management and sales support activities.
• Problem-solving with a broad perspective.
• Informal resource for less experienced team members.
• Building lasting customer relationships.
• Contribute to sales process improvements.
• Promoting digital adoption.

Benefits

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More

Pay

• Commensurate with experience

Schedule

• Not specified

Company

• Southwire Company LLC

Equal Opportunity Employer

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.