Senior Inside Sales Advisor (Remote/Eastern Time)

About the role

As a Senior Inside Sales Consultant, you will work with families who have already begun their search with A Place for Mom and guide them through the final stages of their decision. This high‑activity, performance‑driven inside sales role focuses on re‑engaging families, managing a pipeline of opportunities, and converting interest into move‑ins.

Responsibilities

• Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move‑in decision.
• Execute consistent, high‑volume outreach across phone, text, and email to re‑engage and advance families.
• Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
• Apply a structured follow‑up cadence to maintain engagement and prevent pipeline stagnation.
• Build trust quickly with families, understand their needs, and guide them to the best‑fit care options.
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move‑in conversion.
• Maintain accurate, real‑time documentation in CRM to reflect pipeline status, next steps, and forecasts.
• Consistently meet or exceed monthly sales targets and conversion expectations.
• Participate in ongoing coaching, call reviews, and training to continuously improve performance.

Key Success Factors

• High daily activity and consistent follow‑up execution.
• Strong pipeline management and organization.
• Ability to convert engaged families into move‑ins.
• Consistent achievement of sales targets.
• Responsiveness to coaching and continuous improvement.

Qualifications

• 5+ years of experience in a quota‑driven sales role, preferably inside or phone‑based sales.
• Proven track record of meeting or exceeding sales targets.
• Experience managing and converting warm‑lead pipelines.
• Strong communication and active listening skills.
• Ability to multitask (phone + CRM documentation simultaneously).
• Proficiency with CRM systems and Microsoft Office tools.
• Ability to work remotely with a high level of focus and accountability.
• Preferred: Bachelor’s degree.
• Strongly preferred: Senior Living Community Sales experience.

Work Environment

Fully remote role with a required dedicated home office space. High‑speed, hardwired internet connection required. Company‑provided laptop, VOIP system, CRM access, and tools.

Schedule

Includes some evenings, weekends, and holidays.

Compensation

Hourly Base Salary: $51,500 ($24.76 an hour). On‑Target Earnings: $86,500 (including $35,000 variable bonus, uncapped).

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off