Senior Infrastructure Specialist, Enterprise Compute and Storage

About the role

This opportunity to ensure the efficient operation of WSP's internal Enterprise Compute and Storage services is seeking a talented and experienced Senior Enterprise Compute and Storage Infrastructure Specialist. This role will report to Senior Manager Enterprise Compute and Storage.

Responsibilities

• Work on highly complex matters and assignments of large scope, impact, and importance.
• Identify opportunities for improvements in people, processes, and technology with professionals and management.
• Develop methods, techniques, and various analytical approaches for team members.
• Solve significant problems/issues by guiding team members.
• Manage services, including service suppliers and/or manufacturer activities to align with expected service levels.
• Establish and maintain standards, processes & procedures relating to the operation of all aspects of the services.
• Stay current in the knowledge and use of technology to provide recommendations for improving the consistency and cost effectiveness of the services.
• Ensure appropriate documentation is available and accurate.
• Create, monitor, and manage metrics and KPIs to proactively assess infrastructure performance and capacity.
• Create, execute, and manage repeatable routines that proactively identify improvements.
• Conduct regular scheduled capacity planning/management activities.
• Proactively remediate identified performance, health, or capacity issues.
• Audit for standards compliance.
• Support activities for IT regulations and compliance.
• Enhance and enforce service transition processes that protect the stability of network operations.
• Plan for the execution of business continuity testing, reporting, and gap resolution.
• Support problem management to resolve recurring issues.
• Support the IT budget process by providing input and direction as it relates to infrastructure and services.
• Manage the lifecycle of infrastructure hardware components, software, licenses, and support subscriptions.
• Own & maintain the integrity of the asset data across all IT platforms.
• Evaluate and improve the effectiveness of operational monitoring.

Requirements

• Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
• Minimum 5-7 years of relevant and practical experience in an Enterprise Compute and Storage operations role.
• Minimum 5-7 Years Experience in Design and Implementation with Hypervisors (Vmware, AHV, Hyper-v).
• Minimum 5-7 Years Experience Design and Implementation in managing storage including Structured and Unstructured datasets.
• Extensive in-depth knowledge of Enterprise Compute and Storage services and infrastructure.
• Vendor certifications are preferred along with proven practical experience preferred.
• Experience working in large/global enterprise IT with multiple distributed branch/campus sites.
• Experience of working within ITIL aligned Service Management organisation.
• Excellent written and spoken English.
• Excellent interpersonal and communication skills, able to interact with all layers of management.
• Ability to work with minimal supervision and little to no instructions.
• Strong leadership and coaching skills.
• Strong organizational and project management skills, with excellent documentation abilities.
• Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems.
• Demonstrated experience in understanding and demonstrating compliance with information security requirements.
• Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.

Qualifications

• Required Qualifications:
• Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
• Minimum 5-7 years of relevant and practical experience in an Enterprise Compute and Storage operations role.
• Minimum 5-7 Years Experience in Design and Implementation with Hypervisors (Vmware, AHV, Hyper-v).
• Minimum 5-7 Years Experience Design and Implementation in managing storage including Structured and Unstructured datasets.
• Extensive in-depth knowledge of Enterprise Compute and Storage services and infrastructure.
• Vendor certifications are preferred along with proven practical experience preferred.
• Experience working in large/global enterprise IT with multiple distributed branch/campus sites.
• Experience of working within ITIL aligned Service Management organisation.
• Excellent written and spoken English.
• Excellent interpersonal and communication skills, able to interact with all layers of management.
• Ability to work with minimal supervision and little to no instructions.
• Strong leadership and coaching skills.
• Strong organizational and project management skills, with excellent documentation abilities.
• Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems.
• Demonstrated experience in understanding and demonstrating compliance with information security requirements.
• Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.

Skills

• Technical skills in Enterprise Compute and Storage services and infrastructure.
• Vendor certifications are preferred.
• Strong leadership and coaching skills.
• Strong organizational and project management skills.
• Excellent analytical and diagnostic problem-solving skills.
• Compliance with information security requirements.

Benefits

WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Pay

Expected Salary (all locations): $89,600.00 - $156,600.00
Expected Salary (Colorado only): $89,600.00 - $147,000.00

Schedule

N/A

Location

N/A

Contact

If you are ready to get started, please apply directly through the provided link or contact us at [contact information].

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

Notice to Third Party Agencies

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.