Senior Infrastructure Engineer

About the role

Design and support enterprise infrastructure solutions, strengthen system security across cloud and on-premises environments, and serve as a technical expert driving innovation and reliability for critical business systems.

What You'll Do

• Architect, implement, support, and troubleshoot server systems, databases, and associated applications in both on-prem and cloud infrastructure environments
• Architect and implement network architectures as well as system hardening standards
• Conduct research, analysis, problem solving, and infrastructure planning
• Monitor system security and protect against unauthorized access, modification or destruction

Required Education & Experience

• Associate's Degree or equivalent experience in Computer Science, Information Systems, Computer Networking, or a similar curriculum
• In-depth experience planning, configuring, and supporting Microsoft Exchange, Azure/M365, Active Directory, and Group Policy
• Seven (7) years of combined education and/or experience in infrastructure support
• Must be bondable
• Must possess and maintain a valid driver's license
• Must have an insured vehicle

Key Knowledge, Skills, And Competencies

• Strong understanding of Microsoft technologies including Windows Server, Exchange, Azure/M365, Active Directory, Group Policy, and related enterprise services
• Advanced expertise in designing, supporting, and troubleshooting enterprise infrastructure across Windows and server environments, including both physical and virtual systems
• Knowledge of networking concepts, network routing, firewall configuration, distributed computing, and enterprise-grade networking equipment such as switches and routers
• Exceptional analytical, critical thinking, and problem-solving abilities with the capability to manage complex projects, shifting priorities, and multiple technology platforms while working independently
• Excellent communication, customer service, collaboration, and organizational skills, with the ability to clearly explain technical issues, document solutions, and work effectively in a hybrid team environment

We'd Love To See

• Bachelor's Degree or equivalent experience in Computer Science, Information Systems, Computer Networking, or a similar curriculum
• Experience using network security assessment tools and techniques
• Scripting experience in common languages
• In-depth experience configuring Network Operating Systems, architectures, and protocols
• One or more industry certifications

Pay

$115,000-$157,000 plus 10% target bonus.

Benefits

Comprehensive medical, dental, and vision insurance plans, 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, and pet insurance.

Schedule

Full-Time, approximately 40 hours per week. Hours and shifts vary between business hours Monday through Friday, with additional schedule variations required to support infrastructure maintenance, system upgrades, troubleshooting, and on-call responsibilities. Occasional travel within Royal's geographic footprint may be required to support IT infrastructure at remote locations and attend meetings or training. This position is part of Royal's workplace flexibility program with hybrid remote capability after a few months of training and proficiency. When not working remote, the office location is the Corporate Office in Eau Claire, WI. Residency within Royal's office footprint is required.

New team members must attend Foundation Training at the Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week. Out of town learners receive reimbursement for travel and lodging costs.