Senior Infrastructure & Cloud Engineer

About the role

Velocity Electronics, a Jabil company, is seeking a hands‑on Senior Infrastructure & Cloud Engineer based in Austin, Texas to support and strengthen a global technology environment. The role is ideal for an experienced infrastructure professional who enjoys solving technical problems, supporting modern cloud and security platforms, and working across a smaller company with a global footprint. You will help manage and improve systems that keep the business running, including network infrastructure, Microsoft cloud services, cybersecurity tools, endpoint platforms, telecom services, servers, and global site technology. Collaboration with internal teams, business stakeholders, vendors, and service providers is essential to deliver reliable, secure, and scalable IT services.

Responsibilities

• Support global network infrastructure, including switches, firewalls, wireless networks, VPNs, telecom services, and monitoring tools.
• Administer and support Microsoft cloud, identity, endpoint, and security platforms such as Azure, Entra ID, Intune, Defender, Purview, Microsoft 365, and Teams Phone.
• Monitor infrastructure, endpoint, identity, and cybersecurity alerts; assist with response, investigation, and remediation activities.
• Support IT audits, SOX controls, security reviews, evidence collection, remediation tracking, and compliance documentation.
• Coordinate with telecom, internet, cloud, cybersecurity, software, and infrastructure vendors for service setup, troubleshooting, renewals, and ongoing support.
• Assist with office moves, infrastructure deployments, global site support, service‑provider transitions, and technology rollout activities.
• Provide advanced troubleshooting for servers, endpoints, remote‑access tools, phones, business applications, and infrastructure‑related support issues.

Requirements

• 10 years of IT experience with 5+ years focused on network, cloud, systems, infrastructure, or security engineering.
• Hands‑on experience supporting multi‑site or global infrastructure environments.
• Experience with Microsoft cloud, identity, endpoint, and security technologies.
• Working knowledge of cybersecurity monitoring, vulnerability management, audit support, and compliance requirements.
• Strong troubleshooting, documentation, organization, and follow‑up skills.
• Ability to work independently while partnering effectively with internal teams, vendors, and service providers.
• Willingness to travel approximately 30 % to support global sites and infrastructure projects.

Preferred Qualifications

• Experience supporting smaller or mid‑sized companies with global operations.
• Relevant certifications such as Microsoft, Cisco, Fortinet, Palo Alto, CompTIA Security+, CISSP, or similar.
• Experience with SOC workflows, SIEM or log monitoring, Nagios, Linux/Unix systems, and specialized compliance requirements.

Why This Role Matters

This is a broad, high‑impact technical role for someone who wants ownership, variety, and visibility. You will play an important part in keeping the global infrastructure secure, reliable, and ready for continued business growth.