Senior Industrial Engineer, Fulfillment

Evaluation and Improvement

• Evaluate and improve operational costs surrounding staffing, units per hour (UPH) or cost per unit (CPU), and cost per unit
• Re-engineering & design of process flows, layouts, workstations, etc.
• Work performance evaluation and time studies to assist with process creation and labor standards
• Statistical analysis and reporting on partner profitability and overall contribution
• General methods and procedure improvement analysis with high emphasis on Lean Production continuous improvement initiatives

Operational Excellence

• Aid in operational and financial forecasting, staffing, productivities, capital expenditures, Capex justifications, improvement analyses, etc.
• Analyze data from potential new fulfillment partners to create costing estimates used to structure new partner agreements
• Perform detailed studies on launched new partners to compare accuracy to models
• Assist with the launching of new partners
• Determine the optimum set up within both the WMS and processes on the floor
• Fulfillment center space planning

Collaboration and Development

• Assist with recruiting, training, and ongoing development of Engineering interns

Technical Skills

• The ability to write, troubleshoot, and optimize SQL statements and stored procedures against production databases
• The ability to script software solutions in Python, PHP, Node, .Net, or other commonly utilized programming languages
• Familiarity with monitoring and managing cloud-based services, assessing system resources including memory, CPU utilization, I/O latency, and disk/storage capacity utilization
• The ability to rapidly learn and troubleshoot third-party infrastructure software
• Working knowledge of network protocols and server-to-server communication techniques to transmit and synchronize processes and data across distinct software platforms

Experience

• 5 + years of experience in industrial engineering, logistics, or process improvement
• Strong analytical and problem-solving skills with the ability to adapt quickly in dynamic environments
• Proficient in SQL and scripting languages such as Python, PHP, Node, or .Net
• Skilled in Microsoft Office Suite, including Excel, PowerPoint, Access, Word, and Outlook
• Experience with Lean, Six Sigma, or other continuous improvement methodologies
• Familiarity with WMS/WCS systems and warehouse automation technologies
• Understanding of cloud-based infrastructure, system resource monitoring, and server-to-server communication protocols
• Ability to collaborate cross-functionally with engineering, operations, finance, and client-facing teams
• Experience mentoring or coaching interns or co-op students is a plus

Education

• Bachelor’s degree in Industrial Engineering or a related field