Senior Import Compliance Specialist (North America)

About the role

The Senior Trade Compliance Specialist (North America) is responsible for managing day-to-day operations and activities to ensure products flowing across international borders are compliant with Customs regulatory requirements for the United States and Canada and established internal policies and procedures.

Responsibilities

• Manage day-to-day management of import and export shipments by providing frontline support for daily customs compliance operations, resolving issues, and ensuring on-time customs clearance of products.
• Support trade and product development activities, including restricted party screening, country of origin verification, and valuation compliance.
• Maintain compliant recordkeeping as outlined within company procedures.
• Classify goods using the Harmonized Tariff Schedule (HTS), Schedule B, and Export Control Classification Numbers (ECCN). Ensure proper classification and origin determination for imported and exported goods, including non-commercial goods.
• Maintain HTS and Schedule B product code databases.
• Monitor global regulatory changes (e.g., new OFAC sanctions or updated EU Export Controls) and update internal Standard Operating Procedures (SOPs) accordingly.
• Support leadership with the strategic & operational relationship management of our 3PL Customs Broker partners.
• Act as the primary point of contact for customs request for information or import process delays.
• Project Lead for our annual self-audit & reporting requirements to maintain our membership in C-TPAT, Customs Compliance & PIP trusted trader programs.
• Conduct daily & weekly audits of import/export records. Ensure findings are shared and key learnings implemented to resolve lapses in process with our customs brokers, partners or internal staff.
• Maintain Key compliance operational metrics & strategic (KPIs) for reporting to leadership.

Requirements

• Bachelor’s degree preferred OR equivalent combination of education and experience
• Minimum of 8+ years of work experience at a Shipper/Importer, Customs Broker or Legal firm working with customs &/or trade compliance functions; specifically, HTS Classification, Valuation, Country of Origin & Marking, Audit, CTPAT / PIP, engagement with CBP &/or CBSA
• Solid knowledge of the principles of international trade and transportation logistics – the operations of product movement and intersection with compliance & risk management
• Familiarity with INCOTERMS
• Working knowledge of Customs Broker License or other industry Compliance Certifications
• Familiarity with Free Trade Agreements (USMCA is a plus)
• Systems & Technology Experience working with Excel and standard Microsoft Office programs
• Experience with Excel advanced skills including V-lookup, PIVOT tables or BI tools
• Experience with utilizing GTM (Global Trade Management) software

Skills

• Analytical skills with acute attention to detail required
• Effective communication (written and oral) and interpersonal skills
• Self-starter, adaptable and can work independently and in a team environment
• Able to work well under pressure with time-constraints
• Strong interpersonal and problem-solving skills

Benefits

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant: Our commitment to rewarding results Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success