Senior IAM Engineer

Troubleshooting Complex Technical Issues

• Assess and diagnose high-severity and nonstandard technical issues
• Resolve incidents in alignment with established Service Level Objectives (SLOs)
• Act as a senior escalation consultant for Level I, II, and III engineers
• Lead resolution of cross-system or enterprise-wide incidents

Leading Project Work

• Design, deploy, maintain, and document enterprise IT systems, integrations, and automation workflows
• Lead the technical execution of large or complex projects
• Establish architecture, security, automation, and operational readiness

Establishing Best Practices for Maintenance and Resolution

• Establish and enforce standards for system availability, continuity, security, and automation reliability
• Include monitoring, alerting, backups, patching, access controls, and workflow resiliency

On Queue/Escalation Support

• Act as a senior escalation point for critical incidents
• Apply sound judgment to assess urgency, impact, and risk
• Identify opportunities to improve incident response through automation and tooling enhancements

Automation & Infrastructure Enablement

• Design and implement infrastructure as code, workflow automation, and CI/CD pipelines
• Build and maintain event-driven and API-based automation across identity platforms, SaaS applications, and enterprise systems
• Leverage tools such as low-code/no-code platforms, custom scripts, and AI-enabled workflows
• Reduce manual effort and operational risk
• Establish automation standards and reusable patterns

Contributing to Knowledge Bases

• Author and maintain advanced technical documentation, SOPs, integration diagrams, and automation artifacts
• Ensure documentation supports operational sustainability and audit readiness

Personal Development & Mentoring Others

• Drive continuous learning and mentor engineers
• Provide technical leadership for roadmap planning, audits, compliance reviews, and governance initiatives

The Impact You’ll Make

Your work will directly improve security posture, operational scale, and employee experience across Pax8. By enabling reliable automation and strong governance, you’ll help the business move faster with confidence — supporting teams, partners, and customers at global scale.

Skills & Experience

• Subject matter expertise in enterprise systems engineering, Identity and Access Management (IAM), and access governance frameworks
• Deep experience with cloud platforms such as Azure, AWS, or GCP
• Hands-on experience with Microsoft Entra ID (Azure AD), including identity lifecycle management, access governance, and enterprise application integrations
• Strong experience designing and maintaining automated provisioning and deprovisioning pipelines
• Advanced knowledge of RBAC and ABAC access models and enforcement of least-privilege strategies
• Strong automation background, including: Infrastructure as code (e.g., Terraform), CI/CD pipelines and GitHub Actions, Workflow automation platforms such as n8n or similar orchestration tools, Scripted and API-driven integrations across SaaS platforms
• Experience with Microsoft Partner Center, including tenant relationships, role assignments, identity configuration, and access delegation
• Experience with Snow automation and Workday integrations is a strong plus
• Familiarity with modern productivity and automation tooling (e.g., Cursor, Power Platform) to accelerate delivery
• Strong understanding of security best practices in cloud-based and automated environments
• Experience collaborating with Architecture and Governance teams to translate strategy into practical engineering solutions
• Excellent written and verbal communication skills across technical and leadership audiences