Senior Human Resource Generalist

About the role

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.

Location

Location: Middleton, WI | Fully Onsite

Department

Department: Human Resources

Reports to

Reports to: Sr. Manager, Human Resources – North America

Status

Status: Exempt

Travel

Travel: Minimal

What You’ll Do

• Employee Relations & Manager Support
• Serve as a primary HR resource for employees and managers across the United States, providing thoughtful, practical guidance on a wide range of workplace matters.
• Serve as the primary HR contact for employees and managers in the United States.
• Partner with leaders to address employee relations issues, performance concerns, investigations, corrective actions, and conflict resolution.
• Coach and guide managers on employee performance, attendance, conduct, and workplace issues.
• Support organizational change initiatives and workforce transitions.
• Escalate complex employee relations matters as appropriate.
• Talent & Performance Management
• Partner with leaders on workforce planning, talent reviews, succession planning, and organizational development.
• Support performance management processes, including goal setting, performance reviews, and development planning.
• Identify development opportunities and collaborate on employee growth initiatives.
• Recruitment & On-boarding
• Partner across HR to create a strong experience from candidate selection through successful integration into the organization.
• Participate in interviews and candidate assessments as needed.
• Care for on-boarding activities and new hire orientation.
• Ensure a positive on-boarding experience and successful employee integration.
• HR Operations & Administration
• Maintain accurate employee records and HR data within HR systems.
• Process employee lifecycle transactions, including hires, transfers, promotions, leaves of absence, and terminations.
• Partner with HRIS, Payroll, and Benefits teams to ensure accurate and timely processing of employee information.
• Support annual HR cycles, including merit planning, bonuses, goal setting, and performance review processes.
• Compliance & Risk Management
• Ensure compliance with federal, state, and local employment regulations.
• Support workplace investigations and appropriately document findings.
• Aid in policy interpretation and application.
• Monitor completion of required training and compliance programs.
• Employee Engagement & Culture
• Support employee engagement surveys and action-planning efforts.
• Drive employee engagement and culture initiatives.
• Coordinate employee recognition and site engagement activities.
• Partner with site leadership to strengthen culture, communication, and the overall employee experience.
• Leave Administration & Employee Support
• Provide guidance to employees and managers regarding leaves of absence, accommodations, and company benefits.
• Partner with Benefits and external vendors to support leave management processes.
• Help employees navigate HR programs, policies, resources, and available support.
• Quality, Teamwork & Our Patient-First Culture
• Stay current on and follow all Quality System procedures related to this role that can affect the quality of products or services provided to our customers.
• Contribute to the team’s success by embracing our North Star guiding principles and behaviors and actively participating in a culture that puts our Patient first.

What You’ll Bring

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of 6 years of progressive Human Resources experience.
• Demonstrated experience handling employee relations investigations and performance management matters.
• Experience advising leaders and influencing business decisions.

Preferred Certifications

PHR, SPHR, SHRM-CP, or SHRM-SCP certification is preferred.

Skills & Competencies

• Strong knowledge of federal and state employment laws and HR best practices.
• Proficiency with HRIS systems (Dayforce HIGHLY Preferred) and Microsoft Office applications.
• Ability to build effective relationships and establish credibility at all organizational levels.
• Demonstrated judgment, discretion, and ability to handle confidential information.
• Strong interpersonal, coaching, and conflict-resolution skills.
• Excellent verbal and written communication skills.
• Strong organizational and project management abilities.
• Ability to balance strategic thinking with hands-on execution.
• Multi-state employment law experience preferred.

Pay Transparency

Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $90-100K USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Compensation and Benefits

Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.

EEO Statement

Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.