Jobs · Massachusetts

Senior Human Factors Specialist

UL Solutions · Concord, MA · 2 mo ago
Hybrid$95k–$115k/yrFull-time

Responsibilities

  • Leading usability testing, field research, individual interviews, and group interviews.
  • Analyzing quantitative and qualitative data from the aforementioned research activities aimed to evaluate and ultimately validate user interface designs.
  • Developing and reviewing documentation, including but not limited to usability test protocols and reports, use-related risk analyses, user profiles, and Human Factors Engineering reports.
  • Delivering test results, conclusions, and opportunities for improvement to clients via presentations and written deliverables.
  • Serving as a peer reviewer for other team members’ deliverables to ensure that they meet quality standards.
  • Serving as the primary point of contact for key clients and performing various internal- and client-facing project management activities, including managing project budgets and schedules.
  • Supporting scoping discussions and proposal development for new potential projects.
  • Mentoring and supporting Human Factors Associates and Specialists.

Qualifications

  • A university degree (equivalent to Bachelor’s degree) in Human Factors Engineering or a related discipline.
  • 4-6 years of experience applying Human Factors Engineering to the development of medical devices, combination products, or related products.
  • Advanced degree in Human Factors Engineering preferred.
  • Hands-on experience leading various HF activities and deliverables for medical devices and/or combination products, including planning, conducting, and developing detailed documentation for formative and HF validation/summative usability tests.
  • Experience applying FDA’s Human Factors-related guidance documents and IEC62366.
  • Experience managing technical projects and communicating with clients.
  • Ability to collaborate effectively and productively with team members and clients globally.
  • Ability to communicate and present effectively, and strong attention to detail.
  • Ability to prioritize and multi-task in a fast-paced, collaborative work environment.
  • Ability to travel 20% to support research and usability testing, primarily in the US.

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