Senior Human Factors Specialist
UL Solutions · Concord, MA · 2 mo ago
Hybrid$95k–$115k/yrFull-time
Responsibilities
- Leading usability testing, field research, individual interviews, and group interviews.
- Analyzing quantitative and qualitative data from the aforementioned research activities aimed to evaluate and ultimately validate user interface designs.
- Developing and reviewing documentation, including but not limited to usability test protocols and reports, use-related risk analyses, user profiles, and Human Factors Engineering reports.
- Delivering test results, conclusions, and opportunities for improvement to clients via presentations and written deliverables.
- Serving as a peer reviewer for other team members’ deliverables to ensure that they meet quality standards.
- Serving as the primary point of contact for key clients and performing various internal- and client-facing project management activities, including managing project budgets and schedules.
- Supporting scoping discussions and proposal development for new potential projects.
- Mentoring and supporting Human Factors Associates and Specialists.
Qualifications
- A university degree (equivalent to Bachelor’s degree) in Human Factors Engineering or a related discipline.
- 4-6 years of experience applying Human Factors Engineering to the development of medical devices, combination products, or related products.
- Advanced degree in Human Factors Engineering preferred.
- Hands-on experience leading various HF activities and deliverables for medical devices and/or combination products, including planning, conducting, and developing detailed documentation for formative and HF validation/summative usability tests.
- Experience applying FDA’s Human Factors-related guidance documents and IEC62366.
- Experience managing technical projects and communicating with clients.
- Ability to collaborate effectively and productively with team members and clients globally.
- Ability to communicate and present effectively, and strong attention to detail.
- Ability to prioritize and multi-task in a fast-paced, collaborative work environment.
- Ability to travel 20% to support research and usability testing, primarily in the US.