Senior HR Compliance Generalist

Help shape the culture of one of the Bay Area's leading human services organizations. BACS is a $150 million nonprofit serving thousands of individuals experiencing homelessness, mental illness, and substance use challenges across the East Bay and Sacramento. With more than 700 employees at 30 locations, our people are our greatest asset.

About the role

The Sr. HR Compliance Generalist provides high-level support to the human resources risk management and compliance functions of the agency. This position maintains compliance with HR policies, regulations, laws, and other procedures; delivers excellent customer service, emphasizing communication, recognition, teamwork, and collaboration; and continually seeks ways to support and develop standardized processes and common procedures, all while maintaining scrupulous compliance with all employment and payroll laws. Responsibilities involve exposure to sensitive information and require use of tact, diplomacy, discretion, and judgment. This role requires travel to our Sacramento program sites.

Responsibilities

• Researches and investigates workplace issues to discover facts, identify potential liability to the agency, and facilitate resolution.
• Leads and/or partners on HR investigations by coordinating the collection and analysis of quantitative and qualitative data; leading interviews; identifying potential action steps; creating appropriate documentation; and evaluating and recommending corrective action plans for substantiated allegations.
• Works with managers to mediate and resolve employee relations issues; conducts thorough and objective investigations when necessary.
• Continuously audits payroll/timesheet records, performance feedback, counseling, and feedback documentation to assure adherence to regulations, laws, and consistency.
• Sits in (physically or virtually) on all involuntary termination meetings and supports management with appropriate delivery.
• Proactively explores ways and makes recommendations to build morale, improve workplace relationships, and boost productivity and retention.
• Performs regular site visits to observe staff work and interactions and provide recommendations as to culture, workflows, and/or compliance as needed.
• Ensures regulatory compliance with legal requirements pertinent to the day-to-day management of employees.
• Participates on the Safety Committee for BACS and works collaboratively with leadership to ensure the Committee meets all risk management goals and is a resource body for continuous quality improvement.
• Works collaboratively with the HR team on the New Hire Orientation process for BACS, including supporting coordination, facilitation, and oversight as needed.
• Conducts periodic internal audits to ensure completeness and accuracy of data.
• Assists with annual and periodic external audits.
• Maintains up-to-date knowledge of federal, state, and local employment and payroll laws and HR best practices.
• Performs other duties as assigned.

Qualifications

• BA/BS or higher in Human Resources Management, business, communications, marketing, or social services discipline required. SPHR/PHR certification preferred.
• Minimum of four years of general human resources experience required.
• Experience with employee relations investigations and management coaching with regard to employee relations issues strongly preferred.
• Working knowledge of federal, state, and local employment and payroll laws and best practices in HR required.
• Social services agency experience preferred.
• Proficiency in Microsoft applications (Word, Excel, and Outlook) required.

Skills

• Maintains a customer service and strength-based orientation.
• Embraces diversity in all aspects.
• Works well with others and behaves professionally and ethically while developing professionally.
• Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
• Adjusts rapidly to new situations warranting attention and resolution.
• Expresses facts and ideas in writing in a clear, convincing, and organized manner.
• Ability to maintain confidentiality of employee-related information is required.
• Ability to work with all agency staff and departments to facilitate smooth communication and efficient workflow is required.
• Aptitude for detail-oriented work; ability to work through complex issues with a high degree of accuracy.
• Excellent organizational skills and ability to prioritize and work independently are required.

Benefits

• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual.
• 31 days off (PTO/Holiday), increasing with tenure.
• Clinical supervision hours towards licensure.
• 3% per hour differential for tested ability in Sacramento county designated threshold languages (Arabic, Cantonese, Farsi, Spanish, Vietnamese, Russian).
• 403b with BACS matching contribution after one year of service.
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility.
• Significant internal growth opportunities.

Pay

$48/hourly.