Senior HR Advisor

Part-time role based in Bradford, West Yorkshire: 22.5 hours per week (1 day in the office, 2 days working from home).

About the role

We are seeking an experienced HR professional to join a growing consultancy team. The role involves providing pragmatic, commercial, legally compliant, and solution-oriented HR advice and guidance to line managers within client businesses. You will coach line managers to address and resolve Employee Relations (ER) issues promptly, preserving manager-employee relationships and building competency and performance across client organisations.

Responsibilities

• Provide HR advice and guidance online and by telephone to clients’ line managers across the full spectrum of ER issues, including dismissals, grievances/appeals, and other complex scenarios.
• Escalate complex, risky, or sensitive cases to appropriate colleagues, whether in-house or within the client’s business.
• Proactively and effectively manage ER cases, minimising key interventions such as suspensions and ensuring robust, timely progression of case management events.
• Deliver HR advice in line with client-specific service level agreements and business rules.
• Capture and track all advice provided using the in-house case management system.
• Act as a mentor or escalation point for HR Advisers and HR Assistants, providing guidance on complex cases or taking over cases beyond their scope.
• Coach in-house colleagues and client managers through people issues, including commercially sensitive situations and "difficult conversations."
• Support occasional ad hoc projects, either in-house or to aid HR transformation within client businesses.

Requirements

• Degree qualification in HR or a business-related subject, CIPD Level 5, or a Management/legal qualification.
• Three or more years’ HR experience in an advisory role with significant exposure to complex ER issues.
• In-depth knowledge of employment legislation and solid experience applying company policies and procedures.
• Proficiency with telephony and computer systems, particularly Microsoft Office (Outlook, Word, Excel, OneDrive, SharePoint).
• Confidence communicating with managers and business owners at all levels, with a clear, engaging, coaching, and collaborative style.
• Ability to engage with and influence a wide range of service users.
• Committed team player driven to continuously improve and support colleagues.
• Ability to work flexibly to deadlines and respond positively to feedback.

Schedule

• One Saturday per month (with a day off in lieu during the week).
• One bank holiday per year (excluding Christmas).
• Flexible working hours available.

Pay

£35,000–£40,000 (full-time equivalent). The salary offered will be commensurate with experience.

Benefits

Excellent benefits package provided.