Senior Home Lending Advisor - Spring, TX

About the role

Join our fun, high‑energy team as a Senior Home Lending Advisor in Chase Home Lending. You will serve as the chief point of contact for customers throughout the life of the loan, adhere to all regulatory requirements, and market and promote Chase’s financial products. This position offers a unique opportunity to grow your career while making a significant impact on the business.

Responsibilities

• Coach and mentor the branch team by providing training on products and services.
• Work together with bankers, meet with their customers, and introduce new clients to bankers for additional products and services.
• Collaborate with your team to create an outstanding customer experience using centrally managed direct mail, media advertisements, cross‑sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develop a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, functioning well within formal and dotted‑line reporting relationships.
• Build the role as the internal and external mortgage expert and maintain good relationships with customers.
• Exhibit consultative skills to provide recommendations based on financial analysis, product knowledge, and an understanding of the customer’s financial needs, goals, and circumstances.

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of the local real‑estate market.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• Compliance with Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators, including NMLS registration and ongoing renewal.

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience.
• Marketing, promoting, relationship‑building, and consulting skills.
• Intermediate PC skills in a Windows environment.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Potential commission‑based pay and/or discretionary incentive compensation paid in cash and/or forfeitable equity.
• Comprehensive health‑care coverage.
• On‑site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental‑health support.
• Financial coaching and additional employee programs.

About us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also support small businesses, nonprofits, and cities with solutions that meet all their financial needs.

About the team

The Consumer & Community Banking division serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small‑business loans, and payment processing. We lead the U.S. in credit‑card sales and deposit growth, offer the most‑used digital solutions, and rank first in customer satisfaction.