Senior Home Lending Advisor - North Houston
About the role
Join our fun, high‑energy team as a Senior Home Lending Advisor in Chase Home Lending. You will serve as the chief point of contact for customers throughout the life of the loan, adhere to all regulatory requirements, and market and promote Chase’s financial products. This position offers a unique opportunity to grow your career while making a significant impact on the business.
Responsibilities
- Coach and mentor the branch team by providing training on products and services.
- Work with bankers, meet with their customers, and introduce new clients to bankers for additional products and services.
- Collaborate with the team to create an outstanding customer experience using direct mail, media advertisements, cross‑sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing initiatives.
- Develop a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, functioning well within formal and dotted‑line reporting relationships.
- Act as the internal and external mortgage expert, maintaining good relationships with customers.
- Exhibit consultative skills to provide recommendations based on financial analysis, product knowledge, and the customer’s financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent work experience in sales and/or real estate.
- 3+ years of mortgage lending and proven sales experience in retail banking.
- Knowledge of the local real‑estate market.
- Excellent written and oral communication skills.
- Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
Preferred qualifications, capabilities, and skills
- FHA/VA sales experience.
- Marketing, promoting, relationship‑building, and consulting skills.
- Intermediate PC skills in a Windows environment.
Compliance and licensing requirements
This position is subject to Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment is contingent on JPMorgan Chase’s review of criminal conviction history, credit report, NMLS information, and other relevant data. A felony conviction within the last seven years disqualifies candidates. The role requires registration with the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008. Upon hire, you must register or update your NMLS registration, complete annual renewal, and maintain required updates. Information provided during the Chase online application may be transferred to NMLS.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Potential commission‑based pay and/or discretionary incentive compensation paid in cash and/or forfeitable equity.
- Comprehensive health‑care coverage.
- On‑site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching and additional employee programs.
About us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also support small businesses, nonprofits, and cities with solutions that meet all their financial needs.
About the team
The Consumer & Community Banking division serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small‑business loans, and payment processing. We lead the U.S. in credit‑card sales and deposit growth, offer the most‑used digital solutions, and rank first in customer satisfaction.