Senior Home Lending Advisor, Mount Juliet, TN
About the role
Join our team as a Senior Home Lending Advisor in Chase Home Lending, serving as your customers' chief point of contact throughout the life of the loan. You will leverage your exceptional knowledge of home lending products while collaborating with a supportive team to guide clients toward homeownership. This role offers a unique opportunity to grow your career while making a significant impact on our business.
Responsibilities
- Coach and mentor the branch team by providing training on products and services.
- Collaborate with bankers to meet their customers and introduce new clients to additional products and services.
- Work with your team to create an outstanding customer experience using direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing initiatives.
- Develop strong partnerships with assigned retail branches to promote mortgage loan originations within footprint territories, functioning effectively within formal and dotted-line reporting relationships.
- Serve as the internal and external mortgage expert, maintaining strong customer relationships and providing consultative recommendations based on financial analysis, product knowledge, and the customer’s financial needs, goals, and circumstances.
Requirements
- Bachelor’s degree or equivalent work experience in sales and/or real estate.
- 3+ years of mortgage lending and proven sales experience in retail banking.
- Knowledge of the real estate market in the local area.
- Excellent written and oral communication skills.
- Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
Preferred Qualifications
- FHA/VA sales experience.
- Marketing, promoting, relationship building, and consulting skills.
- Intermediate PC skills in a Windows environment.
Additional Information
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment is contingent on JPMC’s review of your criminal conviction history, credit report, NMLS information, and other relevant factors to determine financial responsibility, good character, and general fitness. Any felony conviction within the last seven years will disqualify you from consideration. Continued employment requires compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
This role requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Upon employment, you must register or update your existing registration to reflect your employment with JPMorgan Chase. Compliance with the SAFE Act, including annual renewal and updates, is mandatory. Information provided during registration may impact your employment.
Benefits
We offer a competitive total rewards package including base salary determined by role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in cash and/or forfeitable equity. Benefits include:
- Comprehensive health care coverage.
- On-site health and wellness centers.
- A retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support and financial coaching.
Additional details about total compensation and benefits will be provided during the hiring process.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships and prioritize our customers in everything we do. We also support small businesses, nonprofits, and cities with tailored financial solutions.
Our Consumer & Community Banking division serves customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead the U.S. in credit card sales, deposit growth, and customer satisfaction through our digital solutions.