Senior Home Lending Advisor - Collegeville PA - Collegeville Branch
About the role
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending. Utilize your exceptional knowledge and understanding of home lending products to serve as your customers' chief point of contact throughout the life of the loan while supporting the Home Lending team.
Responsibilities
- Coach and mentor the branch team by providing training on products and services.
- Work with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
- Collaborate with your team to create an outstanding customer experience through various marketing efforts including direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and more.
- Create a strong partnership with assigned retail branches to promote mortgage loan originations (in footprint territories).
- Build a role as the internal and external mortgage expert and maintain good relationships with customers.
- Exhibit consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and customer financial needs, goals, and circumstances.
Requirements
- Bachelor's degree or equivalent work experience in sales and/or real estate
- 3+ years of mortgage lending and proven sales experience in retail banking
- Knowledge of real estate market in local area
- Excellent written and oral communication skills
- Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred Qualifications, Capabilities, And Skills
- FHA/VA sales experience
- Marketing, promoting, relationship building, and consulting skills
- Intermediate PC skills in a Windows environment
Benefits
Chase offers a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.