Senior Healthcare Project Manager / Scrum Master

About the role

You will make an impact by leading complex healthcare platform implementation and upgrade initiatives that support critical payer operations. You will be a valued member of our Healthcare Platform Consulting team and work collaboratively with client stakeholders, executive leaders, product teams, development teams, and onshore/offshore delivery partners.

Responsibilities

• Lead large, complex healthcare platform implementation and upgrade projects, including initiatives involving the TriZetto product suite.
• Own project scope, schedule, financials, risks, dependencies, and delivery outcomes from initiation through completion.
• Develop and manage detailed project plans while ensuring milestones, deliverables, governance, and quality standards are met.
• Drive stakeholder engagement and communication across client teams, internal teams, and executive leadership.
• Lead cross-functional onshore and offshore teams, including development, product, business, and ancillary services teams.
• Facilitate Agile ceremonies, support Scrum practices, and help teams improve Agile maturity and delivery performance.
• Proactively identify and resolve risks, issues, conflicts, and impediments to keep projects moving forward.
• Support client satisfaction through strong relationship management, transparent communication, and consistent delivery execution.

Requirements

• 7+ years of project management experience, preferably within the healthcare industry.
• Proven experience leading high-complexity, high-visibility implementation or upgrade projects.
• Strong knowledge of Agile, Scrum, Waterfall, or hybrid delivery methodologies.
• Experience managing project scope, schedules, financials, risks, dependencies, and delivery performance.
• Experience using MS Project, Microsoft Office, and Agile delivery management tools.
• Strong communication, presentation, and stakeholder management skills, including experience engaging executive-level stakeholders.
• Demonstrated ability to lead, mentor, and motivate cross-functional teams across onshore and offshore delivery models.
• Bachelor’s degree in Project Management or a related field, or equivalent professional experience.

Qualifications

• Experience leading projects involving TriZetto, Facets, QNXT, or other healthcare payer platforms.
• Certified Scrum Master and SAFe certification for Scrum Master-focused roles.
• PMP certification for Project Manager-focused roles.
• Experience driving delivery governance, executive reporting, and client relationship management.
• Strong understanding of healthcare payer operations, platform implementation lifecycles, and client delivery environments.

Skills

• Project Management
• Agile
• Scrum
• Waterfall
• Hybrid Delivery Methodologies

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Pay

The annual salary for this position will be in the range of $130,000 - $150,000 depending on experience and other qualifications of the successful candidate.

Schedule

Up to 80% travel based on client requirements.