Senior Health & Benefits Consultant

At Mercer, we improve the lives of more than 110 million people every day by advancing their health, wealth, and careers. We are committed to creating exciting and rewarding futures for our clients and their employees. This role is based in any of our Northeast locations—including Boston, New York, New Jersey, Connecticut, and Pennsylvania—and offers a hybrid work model (minimum three days per week in the office).

About the role

As a Senior Health & Benefits Consultant, you will lead complex client engagements, manage project scope, quality, timeliness, and budget, and deliver strategic recommendations across medical, pharmacy, dental, vision, life, and disability benefits plans.

Responsibilities

• Lead complex client engagements, managing the scope, quality, timeliness, and budget of multiple deliverables.
• Guide teams in researching, analyzing, and evaluating benefit programs to develop innovative design and renewal strategies.
• Build and maintain strong client relationships, acting as a trusted advisor by understanding client needs and delivering strategic recommendations.
• Provide high-level financial, contractual, and administrative analysis, including reviewing RFPs and preparing executive summary reports.
• Delegate, mentor, and review work of junior staff, offering guidance and support to resolve challenges effectively.
• Collaborate with key client stakeholders to identify opportunities for business growth and facilitate client referrals.
• Assist in the development of sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues.
• Utilize strong financial acumen and advanced Excel skills to analyze data, build models, and support client decision-making.
• Oversee complex client engagements, including service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking, and other studies.
• Manage consulting engagements with mid-market to large employers on their medical, dental, life, and disability benefit plans.
• Negotiate with benefits carriers and vendors to secure optimal health and welfare plan coverage.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
• Be accountable for project success in terms of scope, budget, timeliness, and client satisfaction.

Requirements

• A BA/BS degree.
• 4+ years of experience identifying, designing, recommending, and implementing innovative business solutions for complex health care benefit plans.
• Recognized expertise and a strong reputation in the health & benefits field.
• Strong financial acumen and proficiency in Microsoft Excel for data analysis and reporting.

Qualifications

• Well-developed skills in strategic planning, communication, and active listening.
• Proven management experience leading large, complex projects.
• Ability to build and maintain trusted client relationships through thoughtful advisory and problem-solving.

Benefits

Join a global leader in human resources consulting and enjoy top-tier benefits, a diverse and inclusive culture, and ample opportunities for professional growth. At Mercer, we empower our colleagues to thrive and make a difference in the moments that matter.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.