Senior Guest Services Manager

About the role

Join our team as our Senior Guest Services Manager (Customer Service/Front End Department Manager). We're on the search for someone who is passionate about providing leadership and direction to the front-end team while maintaining high standards of guest service throughout the front-end operations. This position is responsbile for the ongoing supervision, training, coaching and development of all front end team members including cashiers, baggers, cart pushers, customer service desk team members, and self-checkout representatives. With your Guest Services Manager as your assistant, you'll oversee the successful operation of the front end department including cash registers, bookkeeping, parcel pickup, cart room, click and collect, and parking lot areas. Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Market