Senior Global Vendor Specialist - Payroll

About the role

We are looking for an experienced and execution-focused Senior Global Network Specialist to join our Network team. This full-time hybrid role, based in Toronto, sits at the heart of Pebl's global payroll partner ecosystem—spanning 126 countries and 175+ active partners. You will own the day-to-day mechanics of how Pebl sources, activates, governs, and sustains its network of In-Country Partners (ICPs) and Managed Service Providers (MSPs), ensuring our global operations remain compliant, cost-effective, and scalable. This role will report to the Director of Payroll Operations, Network and Expense.

Responsibilities

• Lead end-to-end RFP processes to identify, vet, and onboard new partners across new and existing markets.
• Manage partner reactivation pipelines, including due diligence reviews and contract refreshes for previously inactive partnerships.
• Respond to proactive expansion requests and sales-driven needs for new territories with structured sourcing plans.
• Negotiate localized contract terms, including MSAs, SOWs, and SLAs, within defined boundaries and in close collaboration with Legal.
• Serve as the internal authority on partner contractual obligations and service delivery boundaries, resolving ambiguities and preventing unauthorized cost escalations.
• Own and maintain governance frameworks and rules of engagement that define how Pebl interacts with its global partner network.
• Act as the central advocate and operational bridge between internal teams (Payroll, Experience, Product, Onboarding) and external partners.
• Monitor and enforce SLA adherence across the partner ecosystem, escalating contractual or high-risk operational issues as required.
• Identify and lead process improvements across partner sourcing, due diligence, and governance workflows.
• Contribute to the Partner Knowledge Base, ensuring documentation, partner profiles, and rules of engagement remain current and accessible.

Requirements

• 5+ years of experience in global partner management, vendor operations, or a similar role within a multinational or EOR/PEO environment.
• Hands-on experience running RFPs, negotiating vendor contracts, and managing multi-party relationships across diverse jurisdictions.
• Comfortable operating within pre-defined frameworks while exercising independent judgment on day-to-day partner matters.
• Excellent written and verbal communication skills, with the ability to represent Pebl's interests clearly and diplomatically across cultures.
• Detail-oriented and organized, with a strong track record of managing complex pipelines and governance frameworks.
• Proficient in Google Workspace and comfortable working across enterprise tools; experience with Airtable, NetSuite, or partner management platforms is a plus.
• Thrive in a fast-moving, globally distributed team environment and can manage competing priorities with calm and structure.

Benefits

• Flexible Time Off – Take the time you need to recharge.
• Parental Leave – Support for growing families.
• Health and Dental Insurance – Where applicable, to cover you and your loved ones.
• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Full-time hybrid role based in Toronto.