Senior Functional Analyst - II

About the role

Syms Strategic Group (SSG) is seeking a Senior Functional Analyst - II for a full‑time, remote position supporting the Veterans Affairs department. The role requires U.S. citizenship and eligibility for a Public Trust (MBI) security clearance. Military veterans are encouraged to apply.

Responsibilities

• Lead the capture of business requirements for software development teams
• Collaborate with business users, IT, and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool
• Manage requirements in an ALM tool
• Perform Agile requirement management activities for a product team
• Perform analysis of user needs to determine functional, cross‑functional, and technical requirements
• Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications
• Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non‑technical requirements
• Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria
• Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub‑epics, and user stories
• Perform the collection, tracking, and monitoring of system and business requirements
• Validate requirements and integration
• Conduct backlog refinement sessions
• Coordinate with Systems Engineers to assess impact on technical solutions
• Manage and coordinate requirements for various projects
• Write and deliver project documents to the client
• Identify and manage risks and issues impacting the progress and outcome of the project
• Develop and maintain the scheduled project/product backlog(s)
• Own and manage requirements change control
• Develop Change Requests per established policies and procedures
• Facilitate accurate configuration management for project‑related artifacts
• Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments
• Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe
• Perform analysis to identify required tasks and their interrelationships to establish well‑documented stories
• Become a product functional Subject Matter Expert (SME)
• Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead
• Establish strong relationships with product and business owners
• Support development team as needed to help everyone understand the requirements’ details
• Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams
• Remove impediments from team members to achieve successful completion of Sprints
• Provide clear qualitative and quantitative information to teams and stakeholders
• Support change control processes established to monitor and control project scope

Required Skills and Experience

• Strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies
• Excellent oral and written communication skills with the ability to communicate complex technical topics to customers, management, and non‑technical audiences
• Excellent attention to detail, customer service skills, and problem‑solving abilities
• Experience conducting independent research to support resolution of complex questions
• Advanced experience with Microsoft Office, including Excel
• Excellent analytical skills, including integrating information from several sources
• Expertise with JIRA tools
• Experience in large, Agile software development or data integration projects