Senior Full-Stack Engineer

About the role

Help millions of consumers recover their lost money while building the future of AI-powered financial technology.

Responsibilities

• Lead development of our core refund recovery platform using React, Node.js, and PostgreSQL
• Build scalable features for email parsing, credit card integration, and user dashboards
• Develop and optimize machine learning models for email content analysis, refund opportunity detection, and automated communication generation
• Work with large datasets to improve recovery success rates
• Drive user acquisition and product positioning for RefundIQ
• Develop go-to-market strategies, manage campaigns across digital channels, and optimize conversion funnels
• Ensure customer satisfaction and retention by providing exceptional support and guidance
• Help users maximize their refund recovery success through the RefundIQ platform
• Analyze user behavior, refund patterns, and platform performance to drive data-informed decisions
• Build predictive models and dashboards to optimize our refund recovery algorithms

Requirements

• 5+ years full-stack development experience
• Expert in React, TypeScript, Node.js
• Experience with PostgreSQL and cloud platforms
• MS/PhD in Computer Science, ML, or related field
• 3+ years ML/AI experience in production
• Expert in Python, TensorFlow/PyTorch, NLP
• Experience with email processing and text analysis
• 4+ years product marketing experience
• B2C SaaS or fintech background
• Data-driven approach to campaign optimization
• Experience with subscription business models
• 3+ years customer success experience
• Excellent communication and problem-solving skills
• Experience with SaaS platforms and CRM tools
• Fintech or consumer service background preferred
• 3+ years data science experience
• Expert in Python, SQL, and visualization tools
• Experience with A/B testing and experimentation
• Statistical modeling and machine learning expertise

Benefits

• Market-rate salaries plus equity participation in our growing company
• Work from anywhere with optional access to our Scottsdale office
• Comprehensive health, dental, and vision insurance plus wellness stipend
• Annual learning budget for conferences, courses, and professional growth
• Work-life balance with flexible hours and unlimited PTO policy
• Shape the future of consumer finance technology at a fast-growing startup