Senior Fraud Analyst
Q2 · Charlotte, NC · 6 days ago
FinanceFull-time
Responsibilities
- Subject matter expertise for card-based risk and fraud prevention-related activities
- Play an active role in card fraud prevention activities; which will include writing fraud rules, working with our card payment partners to have fraud rules written, and/or consulting with internal and other external stakeholders to ensure their rule writing efforts are effective
- Educate internal and external stakeholders on card fraud management best practices, and how to effectively use our partner fraud tools and reporting
- Evaluation of existing and potential tools and processes to enhance detection/prevention, monitoring strategy performance, and reporting on overall fraud losses
- Reconcile key performance and risk metrics and condense/summarize stakeholder performance for our Executives and Partners
- Focus on driving stakeholder reductions in fraud losses through working internally and with partners and vendors for development of effective model management, analytics, and reporting
- Own documentation efforts around fraud product and strategies we implement on behalf of internal and external stakeholders
- Build strong relationships with our business partners, and internal and external stakeholders
- Research industry and technology trends, review professional publications within each supported vertical market, and identify new best practices
Requirements
- A minimum of 8 years of relevant experience in card product management, card processing or card risk management with a Bachelor’s in Business, Management, Engineering, CS, or related field; or an advanced degree with 6 years of experience of experience; or equivalent work experience
- Previous experience with card risk management systems preferred, with Visa and Visa DPS risk tools experience highly preferred
- Previous risk management or financial services, card payment processing, or fintech experience highly preferred
- Strong teamwork, organization, and problem resolution skills
- Excellent verbal, written, presentation and interpersonal skills
- Strong process management capabilities, demonstrated ability manage fraud on card programs at scale
- Self-starter with proven ability to deliver results with minimal assistance is a must
- Highly determined and driven to achieve results with a clear track record of doing so
- Detail oriented with an eye for data analysis
- An effective communicator that can align internal and external stakeholders
Qualifications
- Fluent written and oral communication in English
- Authorized to work for any employer in the U.S.